What our clients think of us!

Less residue cover on tile once dried.

The tech was a bit too talkative about the technique. While I do appreciate being informed, I needed him to be a bit quicker. I wanted to have the results sell me on the company.
Also, I thought the dry time would be faster (thought he said so) than competitor's technique. However, we had damp/wet spots for hours and could not replace furniture until after 6 hours had passed.
Overall cleaning was much better than competitors, however, and I would use Zerorez again.

My first time to try the service. Seems to have cleaned my carpet as advertised. I'll know more the next time I vacuum.

Our technician was incredibly friendly and knowledgable and did a GREAT job on our carpets!

fast service, great job

They go above and beyond there guarantees.

Prompt
Courteous
Professional

We went from a 119 dollar advertised special to over 300 in up sells beginning with the upgrade to the zeroez truck! Add insult to injury we did not get the bonus promised to us before the Christmas weekend. But all in all, Zerorez is no different then the other carpet companies in Dallas despite their advertising claims to the contrary.

The carpet that was cleaned appears to be done thorough.

Told the person on the phone I wanted the 3 rooms for $89...apparently I was given 2 for 45 each so I did not receive my fullers gift card. Services were great except i feelni was cheated out of my card

Excellent service and able to answer any and all questions with confidence.

Zerorez was able to get out a stain that we only hoped to fade. As usual your people were courteous, efficient and professional. Thanks so much.

Great job. Very punctual. Friendly, competent technicians.

My carpets look new. I am very happy.

Very friendly, went above and beyond to serve and inform.

Quick dry. No residue. Friendly staff like Cesar.

Andrew, did a fantastic job cleaning the house. He worked efficiently, but not at the expense of missing small details. He was extremely courteous and thoughtfully brought to my attention a few places were previous water damage had occurred. The carpet look and feel fantastic!

family and pet safe. Carpets looked clean and stains were gone for the most part. Technician was courteous and knowledgeable.

The man was nice but the promise of fast dry was totally wrong. 24 hours later I was still stepping in water. Lots of it. Had to cancel a family gathering because floor was soaked. Some stains were still there after it dried and I had to scrub by hand to get them out. Impression is that the cleaning system is not very effective. Just an observation. His helper was in street clothing and wore ear plugs listening to music the entire time he was here. Makes for a very unprofessional impression. I feel like I threw my money away. 24 hours later I put down a paper towel and pressed on it. Soaked. Took a picture. Would not recommend this service to others.

Stain removal process was great

Better quality. The stains are gone and they stay gone. Carpets are dry when crews leave.

No chemicals

Service people were great.

It is always 3 times what you think you are going to pay, so I would not feel comfortable recommending a product/servicr that is not upfront on cost

I used zerorez several times, always on time, excellent service, good price.

Like the fact that you came back and re-did areas that did not get clean the first time/

The servicemen have been courteous & diligent about their jobs.

Very friendly, and informative.

How clean the carpets come and how they look almost brand new after 13 years of wear and tear on them.

Very nice technician and I love the fact that you DO NOT use chemicals or
SOAPS that will attract dirt back to your carpet so fast!!!