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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was very thorough. They did a great job at getting out stains.
No detergents.
Technician was very knowledgeable and efficient. Also, very pleasant. Will call Zeroez again.
The results were amazing. Fabien was so great and explained everything. His partner that day, which I can't recall his name, was very professional as well. I will recommend to anyone
Pet treatment didn't work.
Very professional and our carpets look fantastic. I will be calling soon to get air ducts cleaned.
Everything looks great and we are glad that no detergents were utilized. I ask anxious to see how things look after some time has gone by..... That willbe the true test. You should check back with me in a few weeks.
Efficient and gets the job done
Product truth,
You had a long time to get the smell out of the rug. I do not believe that it was even cleaned. The price was outrageous to begin with. Unbelievable that you would send the rug back when it was still dirty and smelly. I plan to consult with my attorney regarding this matter. I will also report this experience to Angie's list. No way would I ever recommend your company.
Great job. Carpets looked great.
Friendly and prompt. Very good and thorough job. Took much less time than I anticipated.
I Like The Products You Us And The Service Was Great.Thank You So Much.Mr.And Mrs.Last name removed.
No soapy residue. Efficient service provided by the technician.
Nothing left on/in the carpet. All employees are knowledgeable and friendly and speak plainly and are understandable. Very professional. Technicians were excellent.
Next we'll do the vents. (I should have done things the other way around. )
They guarantee no residue left remaining in your carpet and no harsh chemicals.
The techs are wonderful...they explain what they are doing, why, how it works. The carpets are always soooo clean they look like new. I like the idea of no chemicals or soaps...energized water it the best.
great attitude from technicians
All natural and friendly people.
The sales person / technician was very helpful.
My carpet had the same smell it had before it was cleaned. Actually all I needed was for it to be treated for pet odor, not to be cleaned.
The technician was very friendly, and worked diligently to get the best results.
bottom line... good service and my carpets are clean
Our carpets look great! I can't believe how clean they are. I will use Zerorez again and recommend to others.
Seems like I now have spots where I didn't have them before. What can you do? Up to you.
It looked great at first but now have "tiger stripes" in our carpet. (carpet is pretty old so maybe it is normal)
Our family room (carpet is just 2 years old) seems to have attracted more dirt in the traffic areas.... we try not to wear shoes on it but it is definitely darker.
They do a great job cleaning my carpets and the guys are always very curtious,
The job that was done this time was not as good as the first time your company cleaned my carpets. Also I paid more this time!!
I think your carpet cleaning procedure does a great job. I have used in company in my home and her at the office. And in both places we were very satisfied with the work.
Safe for pets.