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based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time, very knowledgeable, through job
The technicians, both times, where very professional and personable. I appreciate that Zerorez was willing to fix the situation when I was not happy with the result the first time around. When the technicians came back the second time, they were very knowledgeable and completely resolved the animal odor issue.
I like the steam water extraction system
always very professional, and does an outstanding job..
After resolving a slight mis-understanding before starting job, technicians were very professional and did a great job on a very dirty carpet.
Professional , polite, product
i just like the service.
It's natural cleaning
The job was done well and the gentleman who performed the cleaning was very polite, hard working, and knowledgable.
Overall we had a good experience. There were a couple of spots that didn't come up that we thought would have with a couple of more passes with the cleaner, or a little extra attention.
I had a very tough stain on my carpet and the technician did everything GE could to get it out. My carpet looks great!
Technology
The products work great and do not leave behind the soapy look on the carpet. As for the service, well Ron did a fantastic job. He was very informative and made sure that every spot was cleaned in the areas he was supposed to clean. He even cleaned a little extra spots, absolutely great work.
Clean
I like the thoroughness of your employees in making sure the job is done correctly. We have a difficult sofa to clean but the man really worked on the stain until the odor was gone. I suffer from migraines and am very sensitive to odors. Thank goodness your enzyme cleaners don't trigger headaches like other cleaning products.
Make sure to ask about certain areas that made need extra cleaning.
Zerorez did not use chemicals on the carpet and it looks great. The cleaning crew was on time and finished their work quickly, efficiently and were polite and professional. I will use their services again.
Excellent job.
Did a great job. Carpet looks like new. No unpleasant odor.
I like that there are no chemicals used.
I liked the very polite young men that performed the service. They were very professional.
I also loved the look of my carpet after cleaning!
The service tech was GREAT! My carpet never looked this good. I am a customer for life.
Joshua did a good job. My carpets are still drying. I was supposed to get a $100 gift card to Fuller's Jewelry for my three rooms. He forgot to give it to me. Could you please mail it to me? Name removed
Fast and on time!
It is a good experience.
Everything
I like your services. The carpet stains did not come out completely.
Your technician was very professional and courteous.
technician arrived on time, was courteous, did a fantastic job and it was less expensive than I thought even with the add ons
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