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based on 83432 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That there is no residue on the carpet, and the carpet is very clean now!
Excellent work. Tim was professional and helpful. Will definitely use you again.
at least for day one and two the freshness of the carpet clean is very eye appealing.
Technician was very thorough and paid attention to my concerns about carefully going over problem areas such as stairs and doorways.
The technician was on time and courteous. He did a great job.
No chemicals- generally does a better job if keeping stains gone
There is a very strong unpleastsnt smell,I opened all the windows with fans going and it hasn't gone away,please give us a call asap!Name removed wheeler
No shampoo that causes buildup. Service was great! My only complaint was the price. There's a "special" then when they get here the price goes up.
The idea of no harmful products coming into my home , that it is safe around pets. The technicians are always pleasant, well informed, and professional.
Thurough professional cleaning and the courteous manner of the representative was refereshing.
Friendly, prompt staff. Great cleaning job. Came out the day after we called.
The way the carpet was cleaned and also the friendly and caring customer service given by Darwin.
Could not remove a coffee stain
Very professional and kind
You sent Thomas out to remove the a stain that the two previous technicians were unable to remove. Perhaps if Thomas taught your other technicians how to remove this kind of stain additional trips wouldn't be necessary. Thomas did a great job, and we appreciate your company's commitment to make every effort to do the best job possible.
the new machine that pulls up all hair and impurities in the carpet and the blowing dry fan after the cleaning
removed tough stains, no foul odor and safe
No smell-quick drying-extremely hard working staff
I had given up on my carpet in the Great Room... was planning on replacing and a friend suggested I give you a try. My carpet looks better than I could have hoped!
The service is great. Employees is very friendly and made it easy for us to make an appointment. I would tell everyone to call here for an appointment.
really liked the look of my carpet after it dried. hasnt looked that good in years. thank you so much. guys nwere very friendly and knowable. Will absolutly recommend Zerorez.
he was very good at his job
I have a 17 year old carpet and it looks so clean now. That 's amazing to me. Andre did a wonderful job. I hope to have him return in 6 months
Technicians are always knowledgeable. We get quick service and our carpets always look great!
Our appt was moved last minute to a non convenient time.
Did a good job
They do a great job cleaning the carpet. However, I was a bit put out and concerned this time because I was told that the first time I had this done, which was two months ago, I was charged the wrong amount and that it really should have been double. :/ Even though I was not charged double this time it still comes across as a dishonest maneuver.
Green and effective cleaning by a professional crew. Very pleased with the results!
The technichian Ron was very professional,informative and helpful. My carpet is very clean and dried very fast. Ron went out of his way to make sure everything was to my satisfaction, I would highly recommend your company to anyone!
the extra effort taken to get my carpet clean after the initial service