- Phone: (214) 372-5326
- Visit Website
based on 85472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The greatest need I had is removal of dirt from a carpet which is in an area of heavy traffic in the living room. This area is not clean; the rest of the living room carpet is fine. Are the cleaning materials Zerorez uses suitable for removal of soil described above? No pets -- just an area used as a main walkway between the entry of my condo to the rear. I hope this area could be re-cleaned. If so, please call me at my business number: Phone number removed.
Thank you.
Josephine ("First name removed") Last name removed
PS. Please know that I was very satisfied with the courtesy, professionalism and appearance of the gentleman who cleaned the carpet.
I used Zerorez services in Florida for years and now in Texas. Always excellent service.
The courteous men and the cleanliness of the carpet
Your products are clean and effective and your services are professional, friendly and pleasant.
Great customer service and kid- and pet-friendly products.
Very kind and knowledgeable employees. Prices were straightforward with NO hidden fees. But above all, the guarantee of a job well done.
The tile cleaning was awesome. The carpet cleaning was fantastic as well.
I call for delivery of all purpose cleaner and it was never delivered and also when you company clean my tile floor, the worker track wet liquid on my wood floor which left the area dull.
I like how fast the carpet dries. My dads carpet had blood stains on it and the service guy paid great attention to it. He did an excellent job. I was very please with the work. It was nice to know up front exactly how much money the job would cost. He was very truthful and told me there was a possibility that the stain may reoccur and require an additional cleaning, but it didn't cause he took his time and got the job done correctly. I would use your service again and would like to have the serviceman if possible.
Non chemical cleaning solution.
Professional, punctual and performance was excellent
Very good job - carpets came cleaner than thought was possible
Good people and they are well schooled and trained. We're happy!.
Carpet is clean and does not smell of chemicals. Technicians were polite and respectful of property.
Floor has white residue and footprints visible. Floor tile are dull. My daughter recommended you and her floors look great. Her service guy scrub every inch of the grout with a brush. I expected that same service but did not get the grout scrubbed except in a few places. Service guys ere very polite but I do not want them back to fix this. I want the young man who serviced my daughter's home. Also the grout sealant was included in her price whereas we were quoted nearly $300 more after the cleaning. I do not want to get the two nice young men who serviced our house in trouble, but would like to have the same level of service as reported to me by my daughter. The more I sat here looking at my tile, the more I wanted it done right.
Name removed
Friendly personnel, on time, specials
Service was professional and thorough.
The tech was on time and did good job
It appears that all the stains came out of my carpet. It was just cleaned yesterday, so it may be too early to tell but I am very satisfied with the initial appearance. Also, Joe and Mike were very polite and professional. I am highly satisfied!
Name removed
The technician was very knowledgable and took extra effort to consult me on the best options. He took his time and did a thorough job, having me do quality checks along the way. I will use Zerores again.
Rapid response, courteous technicians.
It is quick and doesn't take very long.
There were still stains on the carpet.
Professionl guys and the carpet looked great
Great job cleaning soiled carpets.
Uses natural products and carpets always get clean that other companies do not
Cleans the carpet thoroughly and no chemical smell
carpets, even though old and obviously in need of replacement, feel very clean and stay cleaner longer.
No tell-tale residue left behind on upholstery and the company stands by its 100% customer satisfaction gaurantee.
Carpet looks great every time and the cleaning is so fast.