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based on 83387 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very friendly and courteous technician. My carpet looks fresh, clean, and fluffed back up. I loved the citrus fragrance instead of a chemical smell.
You were timely, efficient, and very polite. Prices were in line with others, slightly lower.
The tech (BUDDY)was very friendly and knowledgeable. He did a great job. The drying time was great too. Would definitely would use them again. Elsie Green
Excellent Service!
We paid extra for a treatment for the pet odor and within 24 hours the odor was back. $200+ to clean one room and the odor is still there.
They always do a great job and they don't charge extra.
Zeroes always does an awesome job on our carpets. Communication is great and very professional.
Service was easy to schedule and products did a great job cleaning.
The scheduling process was not easy at all. Had to wait on hold for several minutes before anyone answered my call. It was frustrating.
The tech wad very efficient. Carpets look great!! House smells good!!
Had an older Dog we had to put down recently. He had many accidents in the bedroom. Cannot tell now.
Thank you for all the work!!
Professional and competent
The technician was early very polite. He did a great job.
Our service technician was a very nice young man! He arrived on time and took great care with our home! I only use this company for my carpets and highly recommend them to anyone! My carpet always feels clean and soft after they finish!
The service tech only cleaned 3 rooms not the 4 like he was supposed to in the 4 rooms for $99.00. When my husband asked him questions about other issues he kept quoting outrageous prices, etc. We have used you all before and were pleased but this last visit was horrible and per my husband we need to find someone else.
Great deals/promotions. Fast and friendly service. Amazing job cleaning carpets. Previously used to clean air ducts as well, excellent service.
Carpet looks great. Tile is clean and brighter. Like no soap residue. Our tech, Brian, went the extra mile to make sure we were satisfied with his work.
everything
I appreciate the way my carpet looks and the way the service people are very helpful and do a very good job.
Environmentally friendly and effective. The technicians are professional, friendly and helpful.
The apartment carpet was dirty and stained and it now almost looks like new carpet.
The customer service is always top notch. They never disappoint with their quality of work.
Always on time - always a polite service tech - always a great clean
only steam is used and my carpet cannot have any detergent put on it. I have been using Zerorez for at least 5 years now. Cleaning rugs twice a year.
I have used ZeroRez for many years and recommend them highly.
Our master bedroom smells like mildew after the cleaning. The carpet was so wet it took 2 days to dry. I paid extra to have enzymes put down first and the room now smells.
I heard the zerorez ad on radio station, The Fan with RJ Choppy, for years, and would be tickled by the name and repetition every time. Years later and I found myself in a bind and with a short timeline needing to get floors cleaned before we moved in to our new house. I didn’t know anyone who know anyone and didn’t really have time to figure it out. So for kicks I called zerorez. I had my appointment within minutes! The best part - I had to reschedule a couple times, then I kept discovering new areas that needed cleaning so I updated my order… all via text and instant. When the technician came out, it was the ultimate test right? Phenomenal, kind courteous, and incredibly impressive work. I am soooooo satisfied and will always choose zerorez!
Excellent and very professional
Promptness of the appointment. Politeness and respect of technician. Great cleaning job.
Julian used Flash which got up all the urine and defecation stains in the bathroom, but not the large urine stain in the bedroom. But he tried hard.

As far as I can tell (it’s only been 48 hours), the carpet was well cleaned.
Thank you!