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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaning is top notch. We are very happy with the results.
The spots on my carpet were not pretreated as they were done before. Some spots did not come as clean as they have in the past
The large room charge tacked on this time is ridiculous. With the large sofa, love seat, fireplace cutout, and TV cabinet. a couple of other charges, meh. The tech was efficient, did a good jpb, and was a good representative of Zerorez.
The people were knowledgeable, and so kind and so efficient! I thought it was going to take hours, but it took no time at all to do my entire home! Such a great experience!
Evan was very nice, professional and experienced. Our carpet looks great. We think there may still be some residue in the master closet carpet where a large stain was removed. The stain in gone but there appears to be a little something still there because you can feel it on the bottom of your feet. We noticed it this morning after it was finally all dry.
If a carpet cleaning company came to your house in a HOA neighbor hood and flushed dog hair and water down you're street past 12 houses AND even after 48 hours of dry time had a wet mold smell permeating the house.... would you have anything good to say? I would imagine the company would come remedy the situation IMMEDAITLY(while furniture cannot yet be moved back and family and friends cannot be welcomed yet). 0 out of 5 stars
I was very happy with my service and will use Zerorez again in the future. I was able to get an appointment easily and the technician was polite, and got the job done in the time frame he quoted. The carpets look great. Thanks .
Great service and I love the results
Fast, thorough, great technicians, ckean!
whatever you used got the smell of dog out of my carpet!
The gentleman that did our carpets did a great job. Unfortunately his truck left an oil stain on out driveway! :(
I had the opportunity of meeting the service tech dispatched to our agency. He was extremely professional. Our offices space could somewhat be a little challenging. Although we were assuming at least two techs for the job, and only one came, he was efficient, fast and courteous. Based off the interaction and services we received we are highly likely to place future calls for services. Although our initial time was moved back it did not deter him from coming in and getting straight to work. We really appreciated him just taking the burden and working as if he was a team of two. Although, I do not remember his name he is definitely one worthy of praise. Please send him out highest regards for a job well done. Our CEO, was extremely surprised and happy with the outcome.
Used you guys at last house a couple of years ago. At our new house and did not disappoint. Great price and detail service.
Some areas of carpet still had slots or were dirty.
great customer service.carpets look great
Professional on time courteous great job
Great service providers, always a great job.
they are awesome
Your technicians are very professional and friendly. Our carpet always looks great after cleaning. Your prices are very reasonable.
My stairs are still dirty. Clean them properly.
There are no harmful smells, no residue left behind and the technicians are experts, professional and clean! There was constant communication and the technician arrived within the window of time that i was given.
My tech was professional and fast! I thought it was going to take longer but I was pleasantly surprised! He was very knowledgeable and answered all my questions.
The service was quick and easy and the carpets dried quickly
The carpets looked very nice and he worked hard at getting some stuff stains taken care of.
Great service! I love it!
Friendly, prompt, efficient and good results.
Easy to book an appointment
Friendly technicians
Great specials!
The day after the cleaning spots several spots appeared on the carpet I don't know if this is from too little pretreatment or stains coming up from the pad.
I have only had y'all clean the carpet for the past 10 years. This was by far the worst cleaning I have received
Name removed
Bobby was kind and did a great job.
Really really works!!
So many stains and partial cleanups are gone after Zerorez cleans!!