Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83384 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2023 — Rated 10 out of 10 by A.C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient

Report a concern   October 8, 2023 — Rated 0 out of 10 by J.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet stinks and can't get it dry-- 3 days and counting-- floor fans running 24/7

Report a concern   October 8, 2023 — Rated 10 out of 10 by Loriann Wysocki Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Ricardo was very professional.

Report a concern   October 8, 2023 — Rated 8 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The water extraction demo left a big stain. If you want to offer demonstrations, they should make an improvement.

Report a concern   October 8, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was on time, quick and easy, just as promised. We had a real mess for our service tech, Burt, to clean. However, he took care of it all with the greatest kindness. I was overjoyed with his ability and skill (not to mention the time) he put into it. He was awesome to say the least!

The carpet looks almost new again and I am thrilled.
We love not worrying about any bad left over smells from bad chemicals.

Thank you Zerorez!

Report a concern   October 8, 2023 — Rated 10 out of 10 by U.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don’t use chemicals.

Report a concern   October 8, 2023 — Rated 8 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

For those of us with a smaller area of carpet - I would’ve respected a lower price point. Otherwise, the technician here did a fantastic job. Thank you for a job well done.

Report a concern   October 8, 2023 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. Have used this service several times.

Report a concern   October 8, 2023 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm very pleased, you did a very good job cleaning the carpet.
Thank you, for your excellent cleaning.

Report a concern   October 8, 2023 — Rated 10 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job

Report a concern   October 8, 2023 — Rated 10 out of 10 by Shariff Nickens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service.

Report a concern   October 8, 2023 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good quality professional service and friendly personnel

Report a concern   October 8, 2023 — Rated 10 out of 10 by Kevin Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, quality service

Report a concern   October 7, 2023 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, courteous and good job

Report a concern   October 7, 2023 — Rated 5 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Spots on carpets are still there. Usually the tech can remove them

Report a concern   October 7, 2023 — Rated 10 out of 10 by O.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan did a thorough job. He took his time and answered my questions. Friendly and competent.

Report a concern   October 7, 2023 — Rated 10 out of 10 by Keely Helton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet technician was the best! The company was very good about communicating with me about times for arrival. The home was over 3,900 sq ft and the job was done in a very timely manner. I highly recommend this company!!

Report a concern   October 7, 2023 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alberto G was so great! Very satisfied!

Report a concern   October 7, 2023 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used zerorez for years and have never been disappointed. All their service representatives are polite and respectful . The carpets look like new. I highly recommend them.

Report a concern   October 7, 2023 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is timely, quick and thorough.

Report a concern   October 7, 2023 — Rated 7 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician did a great job even though his equipment broke down. The cleaning took twice as long to complete because another employee had to be called for the repair.

Report a concern   October 7, 2023 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brian, our technician, did a great job explaining the treatment for our carpets including pet stains.
He made sure I was totally satisfied with the job. I was very pleased with the service and would recommend Zeroez to my friends.

Report a concern   October 7, 2023 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived promptly and overall cleaned carpets well.

Report a concern   October 6, 2023 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used.

Report a concern   October 6, 2023 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, cleaning is great.

Report a concern   October 6, 2023 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are Always on time and Very efficient.

Report a concern   October 6, 2023 — Rated 10 out of 10 by Cindy Lehnert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great, service techs are always friendly

Report a concern   October 6, 2023 — Rated 4 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Zerorez has done my carpet and furniture several times for cleaning. Unfortunately, neither made my carpet or couch cleaner, so it was a waste of about $240.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Nick Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We’ve used Zerorez a handful of times since we bought our home 4 years ago. It’s such a good service! They say your carpets are your biggest air filter in the house and you can tell after they leave that is 100% true. The air just breathes cleaner in our house. And without the smell of chemicals too. We’ll continue to use Zerorez for as long as we love in a serviceable area. Highly recommend!

Report a concern   October 5, 2023 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very efficient and answered any questions in reference to the products being used and why it is better for the carpets.


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