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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent treatment and professionalism!!
Clean, professional and timely.
Quick to schedule. Fast friendly service. My bill was cheaper than originally estimated. My carpets look great! Highly recommend.
Excellent job, on time very professional!
Was promised a gift certificate of $50 at EG steakhouse for having 3 rooms cleaned at $99.
Evan did a great job. After 3 phone calls I’m still getting lame excuses as to why I have not received my gift certificate. The promotion was a factor in choosing to have my carpets cleaned.
If I don’t hear something soon I probably will not use or recommend Zerorez again. Seems like false advertising…..
Only damp when finished. Efficient and did a good job!
Clean and simple!
The scheduling process was very easy, the communication was great, the tech was awesome and thorough, and my carpets look fantastic!
Expectations were set for how clean the carpet and tile would be; results were great
I’m disappointed in several areas of carpor. Tech was mice ana thoughtful
I’ve already recommended them……three times this past week.
No, l don't want to use my name.
We’ve been using Zerorez since 2015. We have always received friendly and prompt service!
Service, knowledge and Quality! I'm always happy to invite ZeroRex to my home. They leave it better than they found it.
Everything!
Antonio did an excellent job!
Very impressed with the carpet cleaning.
I like especially the man you have always sent to my house. He is kind and efficient and just a joy to be around. He also does a wonderful job and I love that your process gives beautiful results without leaving any residue.
Great service and very clean carpets, Thank you!!
Friendly and reliable
The man who came was very nice and polite. No problem there. The problem is that he was here for 30 minutes! And he only did 3 rooms. Honestly, how much cleaning do you think was done? Not much, let me tell you. I asked him to take his shoes off while he was in the house, which he did, then went outside, and kept his shoes on. I know that your ad is all about upsell, but come on. Ridiculous. This is an opportunity for you to impress; communicate value, etc. This is a "loss leader" that gets people to WANT to come back. You treat it like a "Well, what do you expect for this price?" Awful. Now you've totally burned me, and I burned you on Facebook, Nextdoor, etc. And the $28 extra fees? Already broke my trust.
Quality cleaning
The tech was polite and knowledgeable and the carpets look great
The tech did an amazing job on my white sectional sofa! It looks brand new!
Great cleaning & friendly staff
Zerorez cleaned our stairs and game room which are high traffic areas.
The carpet looked amazing after the cleaning.
The scheduling and payment process was extremely easy as well.
Brian was terrific! very professional and friendly! He gave me some good tips and answered all my questions. He deserves a 10!!
We’ve used you guys for years and love the service. This visit, I was charged an oversized room fee for my living room that I have had cleaned consistently (that is the one room I get done every visit) and I’ve never been charged for an oversized room in the 9 years that you all have been servicing my house. I’m not sure if the guy was just trying to up my bill or what. Very frustrating.
It works!
Tech did not clean carpet all the way through and was rushing

We were hesitant but decided to call Zerorez to see if our carpets could be cleaned and how much it would cost. We booked them and had a nice young man come and he worked for a couple of hours as we watched from our recliners. He was cheerful and pleasant. When the carpets dried they looked like new and we were happy we didn’t have to buy new carpet. Thank you Zerorez.