Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83387 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2023 — Rated 4 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Zerorez has done my carpet and furniture several times for cleaning. Unfortunately, neither made my carpet or couch cleaner, so it was a waste of about $240.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Nick Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We’ve used Zerorez a handful of times since we bought our home 4 years ago. It’s such a good service! They say your carpets are your biggest air filter in the house and you can tell after they leave that is 100% true. The air just breathes cleaner in our house. And without the smell of chemicals too. We’ll continue to use Zerorez for as long as we love in a serviceable area. Highly recommend!

Report a concern   October 5, 2023 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very efficient and answered any questions in reference to the products being used and why it is better for the carpets.

Report a concern   October 5, 2023 — Rated 7 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

I listen to Zerorez advertisement on a daily basis on multiple radio stations. I guess my expectations were high based on the what I hear on the advertisement. I would have like to get a better deal for Tile and Carpet if performed together. I have used other carpet cleaning services and your services and others services were basically almost the same. I wanted you guys to be the top notch in the industry.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Janet Duggins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and informative, A pleasure to listen to him explain all the steps he was doing to clean my vents. Exceptionally clean and careful with every room.
Would recommend his service to anyone.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Walter Buchanan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job in cleaning the floors, I was very satisfied. He was also caring, and polite in how he treated his customers.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Michael Selz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was quick and dried quickly too.

Report a concern   October 5, 2023 — Rated 10 out of 10 by Sheila Milner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks new after cleaning, very happy with their service

Report a concern   October 4, 2023 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician who came to my home, Dexter, was very professional, friendly and worked very hard at leaving my carpets looking great. I had some very bad puppy stains and got them out. I'll request him in the future.

Report a concern   October 4, 2023 — Rated 7 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had scheduled for 10am and the technician showed up ar 8:35. I wasn't able to get my four bedrooms cleaned and ended up having one rug cleaned at a higher price

Report a concern   October 4, 2023 — Rated 10 out of 10 by L.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was great. The service person was professional and thorough and did a great job.

Report a concern   October 4, 2023 — Rated 0 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I wanted the urine smell out of my rug and paid for the pet stuff and it doesn’t even remotely smell better if anything it smells worse

Report a concern   October 4, 2023 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and quick

Report a concern   October 4, 2023 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people who did the work - they were knowledgeable, timely and courteous.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Lou Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, polite and informative, did a great job.

Report a concern   October 4, 2023 — Rated 10 out of 10 by Christina Cook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

M

Report a concern   October 4, 2023 — Rated 10 out of 10 by Ingrid Scobie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My chair and sofa (particularly the arms) look wonderfully clean. The chair arms had a lot of grime from my partner's oily skin. The dark areas are bright clean again!

Ingrid, Denton

Report a concern   October 4, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Level of clean I feel my carpet is afterwards and the technicians are always very respectful and careful.

Report a concern   October 4, 2023 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice work!

Report a concern   October 4, 2023 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The grout and floors look so much better!

Report a concern   October 4, 2023 — Rated 10 out of 10 by Kindralyn Lott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional
Prompt
Good prices

Report a concern   October 3, 2023 — Rated 9 out of 10 by Sally Hopper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service men were very polite and timely, and worked very hard. Ultimately my carpet came out looking beautiful!

Report a concern   October 3, 2023 — Rated 10 out of 10 by Tom Mathews Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fair price and the tech, Bert, was professional and efficient. We are very pleased with the results. He cleaned a rug we thought was too far gone and made it look almost new again.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Robert Peace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very polite and did a great job in a short amount of time. Carpet looked better than I expected and still looks awesome days later.

Report a concern   October 3, 2023 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy scheduling. Thorough cleaning process.

Report a concern   October 3, 2023 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only use Zero Rez for the past 10 years. Our new daughter-in-law is allergic to our dog and suffers every time she visits. After cleaning the carpets, she could enjoy her visit without tears and tissues!

Report a concern   October 3, 2023 — Rated 10 out of 10 by Deanna Weatherspoon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet was after he cleaned it. The process was quick and painless. 10/10 would use again with the same Tech. He made the experience better!

Report a concern   October 3, 2023 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was courteous & efficient yet was concerned that we were pleased with the results. The cleaning itself is superior to other carpet cleaning services we have tried. Thank you!

Report a concern   October 2, 2023 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick service

Report a concern   October 2, 2023 — Rated 0 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too many up charges and a couch cleaning that did not go well. Not worth the $500 spent.


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