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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They got deep down into the carpet and really cleaned it.
I like that the carpets are saturated and suctioned clean. Many cleaners just get the surface dirt. These guys got it right. They do offer additional services, of which we took advantage. We wil use Zerorez again.
Professionalism, efficiency, and very old carpeting looks like new!
Very thorough job done by polite employees.
Friendly techs who arrived on time; carefully explained what specialty pet products would or would not do; did a very thorough job with which I am extremely pleased. Had am extremely pet-soiled area in my living room which they successfully treated and cleaned. For the first time in years I am no longer concerned about the possibility of pet odor. Thank you.
Number one, Your tech represented Zerorez 100% , he went over everything very careful with us, on what he was doing. He took our old carpet and made it look better than it has in years. He did an extra special job and actually made our carpet look good again. We will use your company again for sure.
My wife and I were very impressed with the up most professionalism that one would allow. Very nice, clean and extremely knowledgeable about their business. We will never go anywhere else when it comes to carpet cleaning again. It is our promise it will be Zerorez from here on out.
Thanks so much
We were quite pleased with the end result. Both of us were concerned with the late start time but your Tech didn't short cut and did all we asked. Maybe cutting back an hour would make it easier for all.
Super clean carpet. Outstanding & friendly Zerorez Service Technician (Jaime). Outstanding phone customer service. Thoroughness, quality of work. Timeliness. Attention to detail. Over the top effort to meet every request. Superior cleaning products and methodology. Zerorez is #1!
Everything from the employee you sent out here, to your customer service, to your cleaning system, and on and on and on.
You guy's are flawless!
I liked Randy and the fFact he used a special machine that removed the animal hair. Previously whe I used your company the man diid not use that machine. Randy was thorough and really seemed to care about doing a good job.
no chemicals
Pre treatment and customer service. Darwin was very nice
Good job. Professional staff.
The technician was professional, explained the process and answered all my questions. My 12 year old carpet looked almost like new after he was done!!
The service man did a real good job especially in the pet problem areas. He was very conscientious of those areas for us.
I don't like the call 2 days in advance to finalize the appointment time. Required me to reschedule once. Seems the appointment could be finalized at the initial call.
A call to confirm a previously made appointment time would have made more sense to me.
How well they work, and hopefully the stains do not return. So far so good!
The men that came to my place were great and my carpets look wonderful!!!
no detergents used, reasonably priced, on-time, courteous
I appreciated William's knowledge and his kindness in explaining the process to me. I will have him come and help us again one day.
The service was very good and professional.
First 2 men didn't clean the carpets. The "Quality control" Rep. came a few days later and re-cleaned the carpet. He did a wonderful job.
No problems!
Clean, courteous, professional service with no residual effects.
The technician was right on time! The job was well done. He made sure I was satisfied before putting his equipment away. He was very intent on making sure I was satisfied.
The carpet looks amazing and the drying time is minimal.
No residue.
very clean drying fast, very professional staff.

The service tech was very personable and thorough! My carpets look amazing!