Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83451 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 1, 2013 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very personable and thorough! My carpets look amazing!

Report a concern   December 1, 2013 — Rated 10 out of 10 by Claudia Rawlings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They got deep down into the carpet and really cleaned it.

Report a concern   December 1, 2013 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the carpets are saturated and suctioned clean. Many cleaners just get the surface dirt. These guys got it right. They do offer additional services, of which we took advantage. We wil use Zerorez again.

Report a concern   November 30, 2013 — Rated 10 out of 10 by Carol Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, efficiency, and very old carpeting looks like new!

Report a concern   November 30, 2013 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough job done by polite employees.

Report a concern   November 30, 2013 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly techs who arrived on time; carefully explained what specialty pet products would or would not do; did a very thorough job with which I am extremely pleased. Had am extremely pet-soiled area in my living room which they successfully treated and cleaned. For the first time in years I am no longer concerned about the possibility of pet odor. Thank you.

Report a concern   November 30, 2013 — Rated 10 out of 10 by Marcia Mayes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Number one, Your tech represented Zerorez 100% , he went over everything very careful with us, on what he was doing. He took our old carpet and made it look better than it has in years. He did an extra special job and actually made our carpet look good again. We will use your company again for sure.

Report a concern   November 30, 2013 — Rated 10 out of 10 by Steve Stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My wife and I were very impressed with the up most professionalism that one would allow. Very nice, clean and extremely knowledgeable about their business. We will never go anywhere else when it comes to carpet cleaning again. It is our promise it will be Zerorez from here on out.
Thanks so much

Report a concern   November 30, 2013 — Rated 8 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

We were quite pleased with the end result. Both of us were concerned with the late start time but your Tech didn't short cut and did all we asked. Maybe cutting back an hour would make it easier for all.

Report a concern   November 30, 2013 — Rated 10 out of 10 by Louis Patrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super clean carpet. Outstanding & friendly Zerorez Service Technician (Jaime). Outstanding phone customer service. Thoroughness, quality of work. Timeliness. Attention to detail. Over the top effort to meet every request. Superior cleaning products and methodology. Zerorez is #1!

Report a concern   November 30, 2013 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything from the employee you sent out here, to your customer service, to your cleaning system, and on and on and on.

You guy's are flawless!

Report a concern   November 30, 2013 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked Randy and the fFact he used a special machine that removed the animal hair. Previously whe I used your company the man diid not use that machine. Randy was thorough and really seemed to care about doing a good job.

Report a concern   November 30, 2013 — Rated 10 out of 10 by Scott Phillips. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   November 30, 2013 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pre treatment and customer service. Darwin was very nice

Report a concern   November 30, 2013 — Rated 10 out of 10 by E.A.C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job. Professional staff.

Report a concern   November 30, 2013 — Rated 10 out of 10 by Pam Wheeler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional, explained the process and answered all my questions. My 12 year old carpet looked almost like new after he was done!!

Report a concern   November 30, 2013 — Rated 10 out of 10 by M.A.M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man did a real good job especially in the pet problem areas. He was very conscientious of those areas for us.

Report a concern   November 30, 2013 — Rated 8 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don't like the call 2 days in advance to finalize the appointment time. Required me to reschedule once. Seems the appointment could be finalized at the initial call.

A call to confirm a previously made appointment time would have made more sense to me.

Report a concern   November 30, 2013 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well they work, and hopefully the stains do not return. So far so good!

Report a concern   November 30, 2013 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men that came to my place were great and my carpets look wonderful!!!

Report a concern   November 30, 2013 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no detergents used, reasonably priced, on-time, courteous

Report a concern   November 30, 2013 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated William's knowledge and his kindness in explaining the process to me. I will have him come and help us again one day.

Report a concern   November 30, 2013 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was very good and professional.

Report a concern   November 30, 2013 — Rated 6 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First 2 men didn't clean the carpets. The "Quality control" Rep. came a few days later and re-cleaned the carpet. He did a wonderful job.

Report a concern   November 30, 2013 — Rated 8 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

No problems!

Report a concern   November 30, 2013 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, courteous, professional service with no residual effects.

Report a concern   November 29, 2013 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was right on time! The job was well done. He made sure I was satisfied before putting his equipment away. He was very intent on making sure I was satisfied.

Report a concern   November 29, 2013 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks amazing and the drying time is minimal.

Report a concern   November 29, 2013 — Rated 10 out of 10 by Ruth Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue.

Report a concern   November 29, 2013 — Rated 10 out of 10 by Marlena Zimmerman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean drying fast, very professional staff.


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