What our clients think of us!

Zerorez was able to get out a stain that we only hoped to fade. As usual your people were courteous, efficient and professional. Thanks so much.

Great job. Very punctual. Friendly, competent technicians.

My carpets look new. I am very happy.

Very friendly, went above and beyond to serve and inform.

Quick dry. No residue. Friendly staff like Cesar.

Andrew, did a fantastic job cleaning the house. He worked efficiently, but not at the expense of missing small details. He was extremely courteous and thoughtfully brought to my attention a few places were previous water damage had occurred. The carpet look and feel fantastic!

family and pet safe. Carpets looked clean and stains were gone for the most part. Technician was courteous and knowledgeable.

The man was nice but the promise of fast dry was totally wrong. 24 hours later I was still stepping in water. Lots of it. Had to cancel a family gathering because floor was soaked. Some stains were still there after it dried and I had to scrub by hand to get them out. Impression is that the cleaning system is not very effective. Just an observation. His helper was in street clothing and wore ear plugs listening to music the entire time he was here. Makes for a very unprofessional impression. I feel like I threw my money away. 24 hours later I put down a paper towel and pressed on it. Soaked. Took a picture. Would not recommend this service to others.

Stain removal process was great

Better quality. The stains are gone and they stay gone. Carpets are dry when crews leave.

No chemicals

Service people were great.

It is always 3 times what you think you are going to pay, so I would not feel comfortable recommending a product/servicr that is not upfront on cost

I used zerorez several times, always on time, excellent service, good price.

Like the fact that you came back and re-did areas that did not get clean the first time/

The servicemen have been courteous & diligent about their jobs.

Very friendly, and informative.

How clean the carpets come and how they look almost brand new after 13 years of wear and tear on them.

Very nice technician and I love the fact that you DO NOT use chemicals or
SOAPS that will attract dirt back to your carpet so fast!!!

No soap residue and VERY clean. Easy to schedule and folks are friendly. I also like the use of technology, examples are email notifications of the appointment and PDF invoice emailed to me right when the work was done.

I have used your firm before, and was disappointed none of the small furniture was moved including very small end tables.

I was also very disappointed that when I bought the extra protection spray, again nothing was moved. The two places most likely to receive a spill were not even sprayed.

I spent $160 to get a 15'x20' room cleaned. Very poor value.

Your last person moved all small tables and chairs.

Your service men were great. They went above and beyond what was expected. Very polite and nice. We have used Zerorez for about 5 years and this was probably the best experience, not that the others were anything but good, this year just better. We will definitely keep coming back.

incredibly good service and job done by the Tech D.C. all technicians have been excellent and he was as well.

Great service

The technician, Roberto, was very congenial, and offered helpful information. Because of that, we upgraded our order from $99 to $430 including the tile in the hall and two rooms. After he departed, we were expecting the grout area between the tiles to be much more back to it's natural and original color. In places it was not. And, when my wife returned to inspect our progress, she found two spots next to walls where the tile itself wasn't really clean, and one area of carpet next to a wall (which Roberto and I talked about prior) which didn't get clean.

Very friendly technician who did a great job.

It was an easy process and we like there is a lack of chemicals.

no chemicals

The guy that cleaned was very nice and detailed!

No comments all was good.