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based on 83451 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Make sure if you send out a new trainee they know what they are doing. I had to have someone come out and reclean my carpets.
No harsh chemicals. Nice, light fragrance. Careful attention to details. So far, the results are great!
They are all natural.
Clean without harmful cleaning products.
Tim and roger were very nice, helpful and knowledgable. The jury is still out since we just had our carpets done yesterday but so far this is the first time we have had the pet odors not be evident after a cleaning. I think it is the flash method that was used. I am very hopeful the odors will stay away!:)
The techs do an excellent job.
Additional processes required to clean carpet
No chemicals and the guys that arrived provided excellent service.
You were prompt, respectful, and did a very thorough job! Happy happy ,happy.
Justin W was efficient friendly and the carpet was cleaned just as advertised. Only one complaint--Why was the "special" WRR price $119 for 3 rooms and the price I got $99 + a free room? That does not sound fair to WRR listeners! I do thank you for your support of WRR but don't charge us more than other customers!
Was early and did a great job
Excellent service. Best cleaning service I have ever used.
Regen was great he took his time carpet looks awesome!
Excellent service, excellent value, polite technicians, excellent results!
everything the tech was knowledgeable and showed me helpful tips to keep my carpet clean.
I like the smell of the product and the process you guys use. Also the tech. Tanner was great at explain everything that they were going to do.
Great work and very friendly and fast service.
All of the stains that were on our carpet came back within a week. We wanted our carpet to look nice for Christmas and it just doesn't. We are disappointed.
Very Good service and Professional Service attendant
Will use again
You were referred to us because a relative of ours was very happy with how thoroughly you removed pet odor from her carpets. For us, however, the cleaning seems to have actually spread the areas of urine odor instead of removing them. I would be open to having those areas spot-cleaned again.
the tech was very professional and did a great job
Your process cleans our carpet better than other companies and no soap residue left in carpets. Employees are very hard working and helpful. We use your service every 3-5 months
would not consider any other company. Thanks
Joseph was extremely professional & knowledgeable.
took his time to clean sofa very very good
SIMPLY AMAZING!!!
I felt the tech was required to "sell" extra services, items. I finally agreed to purchase spot cleaner, just to be done. All I wanted was to have 3 rooms cleaned for $89 on the Jody Deen special (KLTY) PLUS receive the $100 gift card for Fuller Jewelry. As it turned out, my total expense was $145.04 and guess what? I cannot download, or find, any way to obtain the gift card. Bummer.......it really shouldn't be that much trouble for the customer.
I would like to say our tech was very polite, and did a good job. But I'll not have your company return in the future.
Excellent job. I will use your service for my home and my clients. Thank you.
I've worked with four different employees from your company. They were all outstanding but one and he was young and not trained well. The last gentleman was excellent in the service and care he provided while cleaning my carpets.
On time. Hard working and professional technician. Excellent results.
Leaves my carpet looking new and feeling new.