Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83453 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2014 — Rated 10 out of 10 by Kent and Michelle Pearson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Deep cleaning power with no harsh chemicals or residue; waterproofing and pet stain/odor treatments available; fast and convenient

Report a concern   January 13, 2014 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, efficient, professional, affordable. I Highly recommend Zerorez!

Report a concern   January 13, 2014 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think my carpets look exceptionally good after your cleaning. I hope the pet treatment was worth doubling the cost.

Report a concern   January 13, 2014 — Rated 9 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came to do the work was very professional, a very hard worker and went above and beyond by moving some small boxes. I like the green factor that you do not use any chemicals to clean.

Report a concern   January 13, 2014 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Roy was able to get the stains completely out of the carpet. It looks like new.

Report a concern   January 13, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that no detergents or chemicals are left in my carpet.

Report a concern   January 13, 2014 — Rated 5 out of 10 by G.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

$400 to clean the carpet and get the smell out didn't work. The carpet is alot cleaner than it was but still need to replace and got price to replace of $550 for FHA approved builders grade. This is a rent house and the Technician knew that and wish he would have just told me to get new carpet. essentially wasted $400 and lost a week waiting for the smell to go away. The technician knew his stuff though and very knowledgable and nice First name removed. I just get to rip it out this week instead of last week

Report a concern   January 13, 2014 — Rated 10 out of 10 by D.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy did a great job!

Report a concern   January 13, 2014 — Rated 10 out of 10 by Lisa Boyd, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks and feels like new again. The techs were very courteous and professional. Thank you Zerorez.

Report a concern   January 13, 2014 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product and the service was awesome and the two guys that came out Daniel and _____(I can't recall) were wonderful! We loved them!

Report a concern   January 13, 2014 — Rated 10 out of 10 by Terry Hebert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was a follow-up call, because we were not satisfied with our December 21st experience. The difference between this appointment and the December 21st fiasco was night and day. Thomas showed up ahead of schedule, which was wonderful, and he did a superb job at removing the stains. I was very impressed with how much time he spent making sure that I was satisfied, and in all honesty, there was nothing that I could possibly complain about with regard to the service, his professionalism, or the ultimate outcome. Zerorez has restored my faith in quality workmanship, and reinforces why I am a going to be a customer for life!

Report a concern   January 13, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product and service was great and the tech was very professional and pleasant

Report a concern   January 13, 2014 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how good your people are. they are always helpful and professional and seem to go beyond my expectations every time.

Report a concern   January 13, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly, efficient.

Report a concern   January 13, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They're green, professional, courteous, prompt and quick. Also very easy to schedule.

Report a concern   January 13, 2014 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was no residue left behind and the cleaning was very thorough.

Report a concern   January 12, 2014 — Rated 10 out of 10 by Georgiann Knight Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your system with the first machine that cleans and whatever else it does is just too awesome.

Report a concern   January 12, 2014 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals!

Report a concern   January 12, 2014 — Rated 9 out of 10 by I.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician arrived exactly when he indicated he would. Was very courteous and did a very thorough job. We've had our aging carpet cleaned a number of times but this was by far the best job. Stains previous companies had told us wouldn't come out are no longer there.

Report a concern   January 12, 2014 — Rated 10 out of 10 by C.A.J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job.

Report a concern   January 12, 2014 — Rated 10 out of 10 by J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service was great. Your rep Roy was so knowledgeable and friendly. I have had you now 4 or more times and this was the best experience I have ever had. Roy gave me many useful tips and was able to get out a very unknown stain. Thank you for sending him. Wish I could have afforded the protectant as I know it does good but perhaps next time. Thank you Name removed

Report a concern   January 12, 2014 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the Service Representative, Justin. He was very helpful in working with me regarding what areas I needed clean and ensuring that all our animals stayed inside the house.

Report a concern   January 12, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet friendly. I have 3 cats that I can't keep locked up for hours on end. I like that they can move about freely without getting sick.

Report a concern   January 12, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic to my animals.

Report a concern   January 12, 2014 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hey clean thy dry fast an personnel is great. First name removed

Report a concern   January 12, 2014 — Rated 10 out of 10 by T.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The worker was very nice, and the cleansing products got my 2 yr old carpet looking good & clean

Report a concern   January 12, 2014 — Rated 10 out of 10 by Jennifer Masie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was excellent and very happy with the results.

Report a concern   January 12, 2014 — Rated 10 out of 10 by William Tritt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The thorough job of cleaning carpets. Your employees are professional, knowledgeable, and personable.

Report a concern   January 12, 2014 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks new again

Report a concern   January 12, 2014 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Patience and thoroughness of technician


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