Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83461 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2014 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really did the trick, as we have animals and the carpets were in dire need of some TLC. Reagan was very nice and did a great job, taking the time to demonstrate how the service works. Would definitely recommend Zerorez!
Report a concern   February 23, 2014 — Rated 10 out of 10 by Charles Stansell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

VERY PROFESSIONAL STAFF AND VERY WELL DONE WORK and quality of work is excellent
Report a concern   February 23, 2014 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet very clean and worker very nice and efficient.
Report a concern   February 23, 2014 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and great products.
Report a concern   February 23, 2014 — Rated 0 out of 10 by P.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet still did not look all one color (clean), I have used a "rug doctor" type cleaner and had better results. The carpet was still wet the next morning which I have never had with any cleaning company and I also did not get the $100 Fullers Jewelry store voucher as advertised on the radio.
Report a concern   February 23, 2014 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is safe for pets, and has no odor. Technicians are also very friendly and professional.
Report a concern   February 23, 2014 — Rated 7 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Answer emails
Have a real person instead of a robot call to remind of an appointment
Report a concern   February 23, 2014 — Rated 7 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would need to use the service more than once. One week after service and the carpet seems to attract dirt & soil.
Report a concern   February 23, 2014 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technician was polite and did a thorough job of cleaning my carpet.
Report a concern   February 23, 2014 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Non-quimical products used to clean the carpet.
Report a concern   February 23, 2014 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service.! Easy to set up appointment, good price and wonderful, friendly and informative technician.
Report a concern   February 22, 2014 — Rated 10 out of 10 by Aaron Tharpe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was easy fast and looks great.
Report a concern   February 22, 2014 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet stains came out of the carpet
Report a concern   February 22, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service and a good product
Report a concern   February 22, 2014 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The services is great and I like how great the house smells after having the carpet cleaned. Mike was a very nice man and he explained everything to us.
Report a concern   February 22, 2014 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did a great job. He went the extra mile!
Report a concern   February 22, 2014 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was done on time, the technician was very professional, the result was great, and the price more than reasonable.
Report a concern   February 22, 2014 — Rated 10 out of 10 by Tom Mullins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tim was a great service tech
Report a concern   February 22, 2014 — Rated 10 out of 10 by G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed within the window. Called before. Results were fantatdtic!
Report a concern   February 22, 2014 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green safe for kids!
Report a concern   February 22, 2014 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks and smells fresh
Report a concern   February 22, 2014 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great! I was surprised that he was able to clean a large spot, and the area looks like new. The process was quick, and the tech was friendly and very polite.
Report a concern   February 22, 2014 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

sure

Service Tech was great.
Report a concern   February 22, 2014 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it is chemical free. Your service was great and your technician was very courteous and professional. My carpets look wonderful!
Report a concern   February 22, 2014 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time to use. Didn't long and they were friendly
Report a concern   February 22, 2014 — Rated 10 out of 10 by J.X.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service techician did a great job, he was personable and knowledgable.
We like your product because it doesnt leave a chemical odor and The carpet was immaculate!!
Report a concern   February 22, 2014 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am pleased with my clean carpet
Report a concern   February 22, 2014 — Rated 10 out of 10 by Cameron Meckfessel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free- kid/pet friendly! Great staff!
Report a concern   February 22, 2014 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a quick call from representative Luke to advise us he was on the way to our home. Luke was very polite and professional. He viewed the rooms we were having cleaned, listened to our concerns, and then made some suggestions for us to make sure we had the best results. Luke was efficient and moved quickly through our rooms. We were very pleased with the results of having our carpets cleaned by Zerorez and impressed with Luke's professional demeanor.
Report a concern   February 22, 2014 — Rated 10 out of 10 by Leslie Steele Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of service. A week has passed with two dogs, young children, and four adults, and our carpets still look very clean. Keith answered all my questions. He even cleaned under a small dresser without being asked to do it. We are pleased with the results and will recommend your service to our friends. And special thanks to Jody Dean with KLUV who advertised the $79 special. It fit right in our budget.

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