Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83465 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2014 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my second time to use Zerorez. Both times I was impressed with how well they reversed stains and the soft feel of carpet after.

Report a concern   March 1, 2014 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals, carpet looks good and great customer service.

Report a concern   March 1, 2014 — Rated 10 out of 10 by Shirley Vosper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tect was very prompt and very polite. He did agreat job. Carpet looks great!

Report a concern   March 1, 2014 — Rated 9 out of 10 by Nikki Whitlock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look great! Thank you!

Report a concern   March 1, 2014 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your company took care of the problem in a timely manner and with great satisfaction and I thank you. Name removed

Report a concern   February 28, 2014 — Rated 8 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not try to upsale so much!

Report a concern   February 28, 2014 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet was very clean, no chemical smell. The agent that came out to clean the carpet was very nice, informative, and quick. The customer service experience was excellent.

Report a concern   February 28, 2014 — Rated 10 out of 10 by Cliff Dixon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks like new after Anthony cleaned them. The tech, Anthony very professional.

Report a concern   February 28, 2014 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who came to do the carpets was very knowledgeable and friendly.
He took the time to explain everything to me and then some.
He even seemed genuinely upset because he could not get the carpets cleaner.
(They look great compared to the way they looked before )

Report a concern   February 28, 2014 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick dry and it felt soap clean without the soap. No haggling.

Report a concern   February 28, 2014 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very thorough and did a great job. He also called to see if he could come earlier than the time I was originally given. This worked out great for me. D.C. was very careful while he was in my home. I will definitely be calling for him to come back next year this time. Carpets look great!

Report a concern   February 28, 2014 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are really clean.
Technicians were outstanding

Report a concern   February 28, 2014 — Rated 9 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service....good job on cleaning

Report a concern   February 28, 2014 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works

Report a concern   February 28, 2014 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice service.Daniel and Marcus were wonderful!

Report a concern   February 28, 2014 — Rated 9 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got my carpet very clean.

Report a concern   February 28, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residues, tech was very knowledgeable of products and services and took the time to listen. He was very thorough too.

Report a concern   February 28, 2014 — Rated 8 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

the price is too high, once you arrive on scene to do anything more than the 3 rooms for 89.00. Stain and pet treatment per room is too high. Like everyone, you get on scene, in the door and then you hit us with the real prices to do the job. basic cleaning of three rooms for 89.00 is fine and the carpets are better than they were.

Report a concern   February 28, 2014 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Natural; no harsh chemical smell

Report a concern   February 28, 2014 — Rated 9 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smelled good and was noticably different after the clean. Looked great!

Report a concern   February 28, 2014 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, Left carpet very clean, Very pleasant gentleman

Report a concern   February 28, 2014 — Rated 10 out of 10 by Debbie Verges Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet is 20 years old looks better then it has in years. It looks, feels and smells like new. I am going to have you come back and do my upstairs. I will recomend this to all of my friends.
I am so glad that I had this done.
Thank you

Report a concern   February 27, 2014 — Rated 10 out of 10 by Kathleen Mckay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly tech - Cody

Report a concern   February 27, 2014 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue.

Report a concern   February 27, 2014 — Rated 10 out of 10 by Karen Struaghan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harmful chemicals. I had the carpets cleaned yesterday and the air in my house smells fresh, not masked with a strong perfumed chemical . The caepets look new again.

Report a concern   February 27, 2014 — Rated 4 out of 10 by T.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

By the end if the visit, I was out $500 instead of the $179 i had budgeted. Husband thought granite sealer was EXTREMELY OVERPRICED and the 2 chairs "cleaned" for $75 each still have noticeable spots. Sad. I would like to rec the carpet cleaning aspect but afraid my friends would be disappointed when pressed about other services. Make sense? Very nice guys but chairs were not cleaned well enough for the price;(

Report a concern   February 27, 2014 — Rated 9 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel like my carpets get a thorough cleaning, and there is no soapy residue left over.

Report a concern   February 27, 2014 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

able to get pet stains out

Report a concern   February 27, 2014 — Rated 10 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical cleaning!

Report a concern   February 27, 2014 — Rated 10 out of 10 by Stephanie Osborn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the tech best (Keith) so super nice and polite. We have used your company 3 times and the one time it wasn't Keith, it was not a good experience. This is 2nd time he's come and I was just as pleased as the 1st time. Great guy, great service, great job!! Very pleased


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