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based on 85064 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly people, great service and my carpets are very clean !
Courteous and great job
Had tile steamed cleaned and they damaged the laminate flooring in the next room. Waiting to hear from them as to when it will get repaired.
your technician was very good and helpful and the product was able to get many stains out of the carpet we were not sure one could get out.
Professional techs and always very helpful.
Very good cleaning except for one area which looks worse. Excellent technician!
When I saw my receipt- I see that you charge a fuel charge. This should have been disclosed before you gave me a quote I am 66 years old and don't like deception.
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Don't advertise you can get out all stains
Tech got straight to work & accomplished everything in an efficient & timely manner.
Service tech was wonderful
Your tech upsold my wife to $400.00 plus. If I were there that wouldn't have happened. She said he was there less than 2 hours. I don't think ill be using you in the future. You shouldn't do business this way.
Worked incredibly well. Staff went above and beyond.
Zerorez gets my carpet really clean.
They worked and the rep was very flexible re my needs and ge special-winwin as i will call sgain and ordered the spot treatment.
Technician went above and beyond. He did not pressure me into buying services that I did not need. Greatly appreciated!!!
No chemicals. Service was excellent.
I think you do a good job as it is. thank you!
Friendliness of technician
Great service.
Quick, friendly and a pleasant experience.
When we made the appointment we were not told about the $10 gas charge. Also we were told pet odor treatment would be an additional $60. We were told when the technician arrived that the treatment would run $75 a gallon. As a result my treatment charge was $525 not $60. My final bill was $686 which I find absolutely incredible for three rooms which required no movement of furniture. Had I had known up front I would have replaced the carpet. I will say your technian was very professional and did an excellent job on the carpet. My complaint is the cost. As many times as I have had carpet cleaned through the years nothing approached this charge.
Good job without chemicals
We were extremely pleased with the quality of the service provided by our technician, Darwin. He was knowledgeable, diligent, professional, and courteous. He left the carpets spotless and identified and remedied a persistent problem we have had with a dirty carpet "pathway" between our garage and master bed and bathroom. Zerorez will be our "go to" company for carpet cleaning in the future. We are so pleased with Zerorez, and Darwin's professionalism, we will recommend Zerorez in our neighborhood newsletter.
This was, by far, the best experience we have had with a carpet cleaning service in 30 years.
The quality of the service was outstanding!
Your products leave a very refreshing and clean smell. I was particularly impressed with Josh who came to clean our carpets. He was very knowledgeable about carpets and rugs. They did an excellent job.
the process really does get the carpets clean.
My carpets, 12 years old, look brand new!!!!! I will never go back to my former carpet cleaning service.
From now on, it's Zerorez for me!!!!
People are great. They know what they are doing. Carpets are ways looking good when they are finished.
I have a toddler. So I love knowing ZeroRez is safe and green. I also love how knowledgeable and hard working the technicians are. Their pride shows in their work and as a result, our carpets and floors look amazing!
I had some stains that seemed worse after the first treatment. They sent someone out as soon as they could to resolve the problem. Thank you!
I love everything about zerorez. I love the professionalism they portray. I love how they keep me, the customer, updated on their arrival time. I love that they communicate how their products and services work upfront. I love that everything is all natural and there aren't any harsh chemicals that could make me, or my pets, sick. I love that for a small cost I get new carpets without having to pay for new carpets. I have never had a bad experience with Zerorez and will continue to recommend them to family and friends!