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based on 84629 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I felt nickel and dimed to death. I only had one room needing cleaning. First I was told by the technician there was a $10 fuel charge for him to come out. Then he advised my master bedroom was over 200 sq. ft. and therefore I'd be charged $45 extra. Then even though I don't own pets, I was told the small area on the carpet where I'd gotten sick would be considered the same as a pet treatment and cost an additional $60. I'd assumed (shame on me) that Scotch Guard treatment would be included but was told it's another $30. So my $99 job turned into $244 plus tax. Please advise people of these possible charges on the phone before you come out. Especially the Scotch Guard and fuel charge. The carpet looks good but I doubt I'll use you folks again.
Got out stains! Looks great!
No soap - friendly service
Justin provides excellent service.
Clean smell, soft feel
Thank you
Cody did an excellent job on my WHITE sofa. It looks fantastic, and will ask for him the next time we need carpets or furniture cleaned.....
No,residue
Techs were very knowledgable and friendly! Great job!
Knowledgeable, reliable personnel. Efficient service. Carpets were clean.
My carpet looks great and smells great and the techs were great
Justin was nice and professional. Our carpet, rug and tile all turned out great.
Friendly, efficient. Good job done. Would certainly recommend them to others
I love that you don't use chemicals, but the carpet is clean and smells fantastic!
Your staff Joseph and Gabriel did a great job and were very personable
my carpet is sooooo clean........... it's awesome. and the rep you sent was soo nice Jason ?? the only thing I do not care for it that it does not smell clean and has an odd fragrance to it........
Plain, simple, prompt...no surprises.
Once the cleaning was over I decided to use my own machine to verify the cleaning. My machine actually picked up more dirt. I am very disappointed. I wished I hadn't spent the $200.00.
Easy to schedule appointments, carpets are well-cleaned
you didnt clean my carpet.they left
The technition was very informative and did not try to sell use additional services!! He (David) worked very hard and really gave one area very special attention!! You should be very proud of this employee
that they are green and safe for pets
We were overcharged for the service provided PLUS the estimate for the other furniture that we chose not to have cleaned, was outrageous.
well, my husband said he got something on the grass by the driveway and killed a section
of grass.
All of my other cleanings were thorough and left the house looking great. This time the employee you sent was finished in half the time as the others even though he was doing 4 rooms instead of 3. Overall I am very disappointed with this cleaning. It's a shame because y'all have done so much better in the past. I don't know what happened.
You were on time and did a great job. The technician was informative and conscientious .
The results were awesome! My carpets upstairs are 14 years old but after the cleaning they look, smell and feel much better than I expected.
I like the process and Max was EXCELLENT. He explained everything to me, even helped me understand that I needed an additional process, and made sure everything was totally satisfactory. He was very professional and polite.
No harsh chemicals and smells
I like the clean, non-chemical smell of the product. And the service from the appointment setting to the onsite technician was excellent. Very friendly and knowledgable people.