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based on 83492 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was thorough and did a very good job. The process did as advertised.
Did a good job. Loved that you called and offered to come early since the technician had a cancellation.
The technicians were timely, polite and friendly and extremely competent. They took the time to explain and look at the areas and ask questions about my concerns to make sure I understood completely.
The customer service was stellar! Everyone I spoke to was honest and courteous.
Difficult to schedule an appointment. I feel the charges were inaccurately stated, i.e $10 extra for a room over 200 sq ft., seems petty to me. The man that cleaned was nice and polite however. He was the highlight of the services.
Quick efficient process
Friendly professional techs
Carpet looked amazing afterwards
Great service technician. Professional, personable and took ample time to explain what he was going to do. We very much believe in your product and service and will most certainly look to you in the future.
Techs showed up unprepared to do the work. I have three suites that still have spots in them
Your tech was very efficient, friendly and helpful. He did a great job. We will be using your services again when necessary.
The carpet seems cleaner than with other methods.
The service was great. The carpet looked new and the upholstery was cleaned very well.
Great technician...very polite and hard working. Did a great job on my carpet and sofa.
The technicians were very polite and professional, and did a very thorough job.
The only negative thing about the experience was not being notified of the $10 fuel charge. Should have been mentioned up front.
Thanks.
I like that there are no pressure sales. This is quality work and my rep was determined to be sure I was happy and got what I expected.
Speed and reliability. Miguel was very courteous and professional.
Daniel Jackson was efficient and friendly and knowledgeable and my carpet looks and feels new!
The technician was very friendly, knowledgeable and really cared about doing a great job!
It looked very nice for about 5 days, and then spots started re-appearing.
Customer service is excellent. Technician was on time, thorough, and got the job done in timely fashion. Results were very satisfactory!! Thankyou!!
Our carpets seem very clean, it did take awhile for the carpets to dry. The next day they were still damp.
We were promised 4 tickets to hurricane harbor when we scheduled our cleaning, but we did not receive them. I do feel like the service is good and have recommended them to friends, but am disappointed not to receive the passes.
Showed up on-time. Max was very professional and courteous and did a great job.
Every time your service comes to clean they are so professional and on time! They are always very knowledgable and respectful! That is the reason I always call you and recommend you to everyone!! Exceptional work everytime!! You all rank so above all the other carpet cleaning companies. Thank you!
The service. Always professional, prompt and great outcome!
I liked the way you followed up. Very professional, and had a real desire to please. Thanks
Good and fast. But I didn't get the tickets to the Water Park. Does that come via e-mail?
YES GREAT JOB AND WONDERFUL GENTLEMAN THAT PROVIDED THE SERVICE.
Carpet looks great and max was awesome.
green technology
I was a little disappointed that some stains didn't come out given the strong advertisement of how you get so much out