What our clients think of us!

We feel that our floors were cleaned very well and the technicians were very professional.

The your young man was complete, and fast.

Very friendly personal and eager to please and do the job right.

I liked that all the dirt was lifted right out of our carpet in our office space. I like that the water is very hot, and the carpets are now soft to walk on.

Austin did a fabulous job cleaning our carpets and explaining each of the services. We will use your services again!

Justin, the technician was excellent.

The technicians were very courteous and knowledgable .
They explained what they were going to do, and what they were able to complete.
Kyle also explained there are other services available
besides the carpet cleaning I had contracted for.
I did not know about the other services until that time.

The quality of the cleaning.

There was some confusion with my latest appointment date and time, however cleaning was very effective.

courteous service
educational manner in which the services were recommended

Clean corners behind chairs or tables. Put furniture on foam after cleaning. Don't think carpet was cleaned underneath chairs. I was very impressed with the courtesy of gentlemen that came out to clean. He explained the cost and recommended a product to help sustain the life of our carpet which is very old. I appreciated their attention to service.

We were very happy that the technician called us before coming out and also that he was there before the scheduled arrival time. However, there was a stain on the carpet that actually looks worse than it was (I suspect it was brought up closer to the surface from the cleaning.) Also, one of the bedrooms was cleaned because one of the dogs had an accident. If I get down and smell the carpet I can STILL smell pee. Also, I was never informed of a gas fee or service charge so that was an extra $20 on the bill PLUS the extra fee to put the Stainguard back on the couch, which I also wasn't informed of before the appointment.

The cleaner upsold us on a cleaner ($300) that made the carpet worse... That money should have been spent on a new carpet. Then only took 20 minutes to perform the work in three rooms of the house. After complaining, we had another gentleman come out to the house to see if there were anything that could be done. He said that the first guy should have never done what he did. He also said that he would see what he could do for us as far as getting some money back. We haven't heard anything from him or anyone at zerorez.

Take time, explain work, thoroughly clean.

Clean carpet

The first time I used you was great; this time the serviceman was nice, but I still see dirty areas on my carpet. Not satisfied and will try someone else next time.

The serviceman, Roy was very helpful and knowledgeable. I will use Zerorez in the future. Very happy with the service and quality of the work.

Dave

Timely service. Polite technician. Good customer service.

Carpet looks like new and very fast service

The service was good but the price was very high

You did a good job!

The service provided by David the tech was outstanding. I still have a significant issue with the carpet in the sunroom. Once it started drying out the spots returned even worse than before.

quality work, fair pricing

Good Service - Timely - Very professional

Had many difficulties with scheduling.

I need to have a section of the carpet redone. To spend $150.00 in flooding chemicals and the stain not to come out does not sound like your promotion or guarantee. I will contact you later this week or you can contact me. I am not angry just disappointed

committed to serving my needs on all of my carpets.

Fast

professionalism of technician,care he took not to ding walls, corners, furniture, educating us to be benefits of the Zerorez process and outcome. Recommended we clean every six months, which we agree is a good idea.

That it is free of chemicals. Service was great! Technician was very knowledgeable and courteous. Overall, it was a very nice experience.