Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 15, 2014 — Rated 9 out of 10 by T.A.C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called as promised. Showed up on time. Professional and knowledgeable. Cleaning turned out great and he was able to answer questions about services that we may want in the future.

Report a concern   July 15, 2014 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice cleaning professional and love the clean, fresh feeling of the carpet:

Report a concern   July 15, 2014 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no residue or odor or chemicals

Report a concern   July 15, 2014 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff

Report a concern   July 15, 2014 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Was a little disappointed. I was told that after the carpet dries, it would be soft and fluffy since no residue is left behind. It's still 'crunchy'. Also, the lines in the carpet are still visible even after vacuuming twice in the last week.

Report a concern   July 15, 2014 — Rated 10 out of 10 by Stephen Vink Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No up charging when the tech arrived

Report a concern   July 15, 2014 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked the technician that came to our house. He was very personable and knowledgeable about the carpet cleaning process.

Report a concern   July 15, 2014 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the carpet cleaning in the past. Reagan from North Richland Hills was a good representative.

Report a concern   July 15, 2014 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, affordable, and my carpet looks great.

Report a concern   July 15, 2014 — Rated 3 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were still stains remaining on the carpet. I was also expecting to have more of the original look and get rid of some of the heavy traffic area look.

Report a concern   July 15, 2014 — Rated 9 out of 10 by Tom DuBois Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and environmental friendly

Report a concern   July 15, 2014 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tiles were left with a residue on them and the floor did not look clean at all. The grout was definitely cleaner but even after mopping the floor has smears all over it. VERY disappointed

Report a concern   July 15, 2014 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   July 15, 2014 — Rated 8 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I liked the fact that you had a good product and did not use harsh chemicals.
Name removed

Report a concern   July 15, 2014 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done

Report a concern   July 15, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David did a great job providing detailed explanations of carpet cleaning technology. There were no high pressure sales tactics to buy additional services. Love the use of software on the smartphone to perform payments and invoices.

Report a concern   July 14, 2014 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Oscar was so friendly and polite. He did a great job explaining what he would be doing and how long everything would take. A great overall experience. My carpets look fantastic and I will definitely recommend.

Report a concern   July 14, 2014 — Rated 10 out of 10 by Ginger Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I absolutely love that Zerorez doesn't use chemicals in my home. I love opening the door to the smell of clean carpets! _

Report a concern   July 14, 2014 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   July 14, 2014 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased to know a carpet as old and stained as ours could look so clean and plumped up as it does after just one cleaning. I have to give it a few days to see if the stains bleed back through, but it looks great. Your service was very nice and personable even though I was not feeling that day. I feel much better when I walk through the house. It blessed my day.

Report a concern   July 14, 2014 — Rated 8 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

call when you are on the way to appointment.

Report a concern   July 14, 2014 — Rated 8 out of 10 by J.A.C.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our carpets didn't come out as clean as they could have been, seemed a little rushed on time since they came late in the day. Could could see spots easily in carpet even with the added charge to remove them and our carpet is only 6 years old. Could not show us results from other carpets that were way worse because it makes us think that our carpet should be easy to make look new again.

Report a concern   July 14, 2014 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt service

Report a concern   July 14, 2014 — Rated 10 out of 10 by Ryan Pointer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love that Zerorez doesn't use any harsh chemicals or shampoos. Typically when carpet cleaning companies do use harsh chemicals and products that stay in the carpet, the carpet gets dirtier faster because it attracts dirt. We have pets who have had accidents on our carpet, and Zerorez was able to use pet treatment that got rid of all of the pet odors. They were very professional and polite and there was no hassle or complications. Our experience was wonderful. In fact, just the next day we told our family members about Zerorez and they were very interested and wanted to check them out. They will likely use Zerorez in their own homes.

Report a concern   July 14, 2014 — Rated 10 out of 10 by Jackie & Brooks Holder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the end result for sure. The technicians are also very courteous and efficient and always give tips on how to keep the carpets in tip top shape.

Report a concern   July 14, 2014 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trustworthy results and professional and friendly staff.

Report a concern   July 14, 2014 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent on products ,services and personell.

Report a concern   July 14, 2014 — Rated 10 out of 10 by Bobby Head Zerorez Dallas/Ft. Worth
What do you like about our products and services?

do a great job at a fair price

Report a concern   July 14, 2014 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great

Report a concern   July 14, 2014 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are polite and seem competent. And they are able to clean my area rugs right on my hardwood floors.
They are wool, and I put fans on them afterwards. All comes out well.


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