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based on 84617 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Get the high-traffic areas completely clean. The guy really tried, but there are still some areas with a gray cast to them.
your company does not use harsh chemicals .and the carpet stays clean for along time.
Everything
Company rep was on time, professional, worked quickly and ensured I was satisfied. We will definitely use Zerorez again!
No smelly, sticky residue left after the cleaning. No chemicals used.
Luis was excellent and made up for the mis-quoting I received over the phone
the guys showed up and we did a walk thru together to look at the problem areas. they were very attentive. I watched them pay special attention to the problem areas, pretreating and cleaning. every room looks like new now!!
I was charged $238.00 and carpet still has numerous spots.
He did not give me the two referrals that I sent your way just last week.
My house has only two bedrooms, two small closets and a living dining room...1200 sq. feet.
I have used you before and never paid so much and been dissatisfied.
What can you do??
I would like someone to try to get out spots and adjust my amount or I will not recommend or use again.
Especially since I have told people before how good you are.
nice job, and good price
Floors are Always beautiful when done. Techs are professional & polite. Thank you!
We love the pet hair remover, it is the best!
Service technician was very professional and the carpets look great!!
I was quoted over the phone $175, for 29 per room and $4 per stair. Getting hot for $60 each room for a pet treatment pushing my total to 500.00 is what I will be telling my friends
No residue
You can get your carpet, furniture, and tile cleaned on the same day.
It's advertised the tile will look like new. I had kitchen tile cleaned last year. It was beautiful, looked like new. I had bathroom tile cleaned this year. This year was a little more disappointing than last. It didn't look as new as last year's results. But overall, I will use Zerorez again in the future.
Your worker was great
Give him a raise
Good product. Great customer service.
Best cleaning job I've ever had, and my technicians were great! Professional and very nice!
The air duct cleaning was thorough. I am impresse that the ducts were accessed trough the attic and cleaned every little bit out. The carpet feel and looks new. The tile cleaning was impressive. We were very happy with the detail and effort Justin put into cleaning our home. We can all breathe better!
I had some new stains that they were not able to get out. This was one of the reasons I wanted to try your service. Commercials said they were getting out old stains. since this was new, I assumed it would be easy.
I wasn't really disappointed but the tech told me he put on scotchguard but how do I know that. And he let his truck run the whole time he was here which I am sure is the norm but the exhaust killed our grass along our driveway.
Everything went smoothly as promise except that I was not told that I had to vacuum first but I had vacuum about 1 week before
The care given to my house and belongings was outstanding. We also had the pet protection and odor done and was wonderful.
Good. Wanted some to smell some scent.
great worker!!
Joshua was very knowledgable and skilled in handling our carpet cleaning. We highly recommend him and your service.
Thanks
Service was amazing. William was outstanding! He did a great job and educated us on carpet cleaning and how the spots in our carpet came about.
I HAVE USED ZEROREZ FOR SEVERAL YEARS...THE JOB IS ALWAYS DONE WITH PROFESSIONALISM, FRIENDLINESS AND GREAT RESULTS. I HAVE A LARGE TIELED AREA WITH TAN TILE AND WHITE GROUT. IT WAS IN REALLY BAD SHAPE...DIRT AND BLACK GROUT, STICKY AREAS. THE YOUNG MAN DID A MARVELOUS JOB...I WAS SHOCKED WHEN HE WAS FINISHED...I PROMISE THE FLOOR LOOKED NEW...I WOULD NEVER HAVE BELIEVED IT WOULD LOOK THAT GREAT. AFTER THAT EXPERIENCE I BECAME A LIFE LONG ZEROREZ CUSTOMER. SAME THING THIS TIME AROUND CARPETS THAT LOOK WONDERFUL AND SMELL FRESH.
I loved the professional aspect of it, and the fact that he really cares about our needs and was willing to work with us.
just like it
Every associate was helpful and friendly. The technician was very thorough and prompt and explained the process. We were very pleased with the results, and will recommend Zerorez to friends and business associates. We will definitely call Zerorez back to clean our carpet!