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based on 84617 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
quick response to feedback
I really like that the service is done without a lot of chemicals. It is important to me because I have pets and nieces and nephews that crawl around on that floor. I feel safer knowing that I'm not exposing them to harmful products. In addition, the carpets look so much cleaner than any of the competitor services I've tried out in the past (due to big sales offers). I will always come back to Zerorez!
Carpets always look great after they are cleaned without any sticky residue feeling. They stay clean longer than other methods I have tried.
Carpets look and feel clean, no chemical odor or wierd crunchiness/feel to carpets after application
Experienced and friendly staff and excellent results.
Very friendly and knowledgeable.
The tech spent his time trying to up sell everything. Huge turnoff. Simply wanted our five month old carpets cleaned.
Good service at a fair price. I will recommend.
The carpet looks great, and it didn't take long to dry. I was particularly impressed with how much dirt was removed. Even the high traffic areas look 100% better. Thanks for a job well done!
The carpet stays cleaner longer.
Pet stain cleaner...no chemicals. Dried very quickly!
Good Communication by your technicians
Very professional nice courteous men.
I opted for additional "pet treatment" due to odors (previous owner had dog). Smell is still as strong - if not stronger. Also, carpet still looks dirty!
The technician was neat and very courteous.
My carpet looks new!
Non toxic no smell and it works
I like that no harsh chemicals were used. The technician was very professional. He did not try to sell me anything else. Our carpets look great. We were very pleased with everything.
Seth & Joe Martin came last Thurs. and corrected the mistakes
Made by the 1st tech. How you solve the problems of others makes for a
better customer relations. Joe Martin worked hard to correct the problem
And our carpet looks like new.i
The carpet feels so soft and clean, no residue and no mess with the cleaning. I will definitely use you again. Joe Martin was our serviceman and we were very impressed with him.
Your techs and products always leave our carpet clean, fresh, soft and renewed. We are always very pleased with the end result.
I thought the entire process was very good
Dedicated employee
Very professional, friendly technicians, no chemicals/soap left behind after the cleaning, affordable.
Max was very professional and explained everything he was going to do.
Complete home surface cleaning service. From carpet, to tile, to granite counter tops, my home looked brand new.
Randy Phillips did a great job! The carpets cleaned nicely, dried quickly and the kitchen tile looks great!!!
As a property manager, I need things to be efficient and simple. The pricing, the discounts, extra charge for fuel and stains, the gift card was a hassle and the price changed 4 times before it was all done. I would prefer one flat rate that's fair and reasonable so I know how much it will cost my client up front. The technician was very nice and did an excellent job. The carpet looks good and I like the idea of being organic. Not sure we will be regular customers due to the confusion on the prices.
Clean professional employees who provide good service
No chemicals, professional personnel and fast service.
Very professional technician. He explained everything up front and gave me all the options with prices and expected results. The cleaning was fast and extremely effective, our carpet looked almost new after he finished.