Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84381 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 27, 2026 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and extremely helpful.

Really liked the results.

Report a concern   April 26, 2026 — Rated 5 out of 10 by M.Y. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I've had service from zerorez multiple times before, and amount of time spent cleaning this time was pretty short. Seems like job was done in a hurried, rushed fashion. Carpet did not come out clean as usual.

Report a concern   April 26, 2026 — Rated 10 out of 10 by Briana Hernandez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT SERVICE!!!

Report a concern   April 26, 2026 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

👍🏻👍🏻

Report a concern   April 26, 2026 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fantastic, they explained the services, showed me each step and was able to add a service. The carpets were dry within a couple hours, the tile and grout dried within a couple as well.

Report a concern   April 26, 2026 — Rated 10 out of 10 by Jacqueline Ritter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor did a great job - made the carpet look like new. What a nice young man.

Report a concern   April 26, 2026 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent assistance in scheduling... service, and results! Nothing more to say! Great job!

Report a concern   April 26, 2026 — Rated 10 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used them twice and had good experiences both times! They are great a communicating and my carpets look so much better after they leave!

Report a concern   April 26, 2026 — Rated 10 out of 10 by Cynthia Robinson-Hawkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did not remove all blood stain, but did remove 80-85%. Very responsive, especially in the middle of the night

Report a concern   April 26, 2026 — Rated 10 out of 10 by Adil Afzal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   April 26, 2026 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing results on pet stains and John showed me the results along the way. Very thorough and professional.

Report a concern   April 25, 2026 — Rated 10 out of 10 by Elizabeth Gail Bennett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and safe

Report a concern   April 25, 2026 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the 2nd time Javier has been to our house. Hes very professional and friendly. The service was beyond outstanding and I will request him in the future.

Report a concern   April 25, 2026 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduling was super easy!! The technicians are the best. They are prompt, polite and do an amazing job cleaning.. many thanks for a job well done.

Report a concern   April 25, 2026 — Rated 8 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Seth called and re cleaned the room that I had an issue free of charge.

Report a concern   April 25, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that serviced our house was wonderful. My carpets never looked so good. I have pets and there were quite a number of. Stains and they all came out

Thank you again

Report a concern   April 25, 2026 — Rated 10 out of 10 by Eza Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Absolutely

Report a concern   April 25, 2026 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency in carpet cleaning.

Report a concern   April 25, 2026 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and very professional!
Plan on using them again!

Thank you!

Report a concern   April 25, 2026 — Rated 10 out of 10 by Jacqueline Quinn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved the. Expertise!!

Report a concern   April 25, 2026 — Rated 10 out of 10 by J.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and no soap!!! The results were amazing. Javier was so great. He explained so many aspects of carpet life in addition to getting all the spots out of the carpet. He had a huge challenge and he came through as a champion.

Report a concern   April 25, 2026 — Rated 10 out of 10 by Ann Cullen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am so impressed with Zerorez! I had a stain that has been professionally cleaned over the years and never fully removed. Dexter removed it completely. I am so pleased! I will use this company again!

Report a concern   April 24, 2026 — Rated 10 out of 10 by Jerry George Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The first technician did not the job upto my expectations. Based on my google review, the owner of the company called me and offered a free service to fix the issue. I appreciate the service that you are providing! It shows that you are taking feedback from customers seriously! Thank you.

Report a concern   April 24, 2026 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and added hallway cleaning last minute with no problem. I love that my carpets are cleaned with low chemical levels and looks and smells so much better! No longer like a stinky dog😆

Report a concern   April 24, 2026 — Rated 10 out of 10 by George Theofel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edwin was very knowledgeable! He was quick and thorough! Our dryers are more efficient post cleaning! George

Report a concern   April 24, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and thorough cleaning of carpets.

Report a concern   April 24, 2026 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks brand new!
Thanks Zerorez!

Report a concern   April 23, 2026 — Rated 10 out of 10 by Nick Burgess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians that come out are so polite and friendly. The wife and I will definitely use them again. And the phone reps are extremely pleasant and friendly also.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Alma Hays Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are at least 15 years old. They really look almost new after Zerorez cleaned them. Our carpet tech was very kind and did a great job. The carpets smell great and are very soft.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Glenn Meeks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used Zerorez multiple times now, and they continue to exceed my expectations. My carpets look absolutely incredible—fresh, clean, and like new again without any harsh chemical smell. What really stood out this time was the technician. He was professional, punctual, and took the time to explain the process and answer all my questions. You can tell he takes pride in his work—he paid attention to detail and made sure every area was thoroughly cleaned.


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