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based on 83496 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good Communication by your technicians
Very professional nice courteous men.
I opted for additional "pet treatment" due to odors (previous owner had dog). Smell is still as strong - if not stronger. Also, carpet still looks dirty!
The technician was neat and very courteous.
My carpet looks new!
Non toxic no smell and it works
I like that no harsh chemicals were used. The technician was very professional. He did not try to sell me anything else. Our carpets look great. We were very pleased with everything.
Seth & Joe Martin came last Thurs. and corrected the mistakes
Made by the 1st tech. How you solve the problems of others makes for a
better customer relations. Joe Martin worked hard to correct the problem
And our carpet looks like new.i
The carpet feels so soft and clean, no residue and no mess with the cleaning. I will definitely use you again. Joe Martin was our serviceman and we were very impressed with him.
Your techs and products always leave our carpet clean, fresh, soft and renewed. We are always very pleased with the end result.
I thought the entire process was very good
Dedicated employee
Very professional, friendly technicians, no chemicals/soap left behind after the cleaning, affordable.
Max was very professional and explained everything he was going to do.
Complete home surface cleaning service. From carpet, to tile, to granite counter tops, my home looked brand new.
Randy Phillips did a great job! The carpets cleaned nicely, dried quickly and the kitchen tile looks great!!!
As a property manager, I need things to be efficient and simple. The pricing, the discounts, extra charge for fuel and stains, the gift card was a hassle and the price changed 4 times before it was all done. I would prefer one flat rate that's fair and reasonable so I know how much it will cost my client up front. The technician was very nice and did an excellent job. The carpet looks good and I like the idea of being organic. Not sure we will be regular customers due to the confusion on the prices.
Clean professional employees who provide good service
No chemicals, professional personnel and fast service.
They work. They get the stains out without them coming back.
I appreciated someone coming out to "fix" the problem, but I didn't feel that I was informed about the pretreatment protocol you have. Your commercials don't mention that, and make it sound like you only use treated water.
I have chemical sensitivities, and so using any detergents, etc. is a problem.
It dries quickly and leaves the carpet looking beautiful...PLUS...I have now used your company 3 times and each time your technicians have been professional, polite and quick!
Kevin offered superior service and worked to find the best deal for me. I really appreciated his attitude, his thinking and his professionalism.
When a technician is held up at a job, notify the next customer that he will not be there until a certain time. You then keep the customer informed so they don't think the appointment was forgotten.
awesome!
The first service provider was late to the appointment. He appeared to be rushing and the job was not to our satisfaction. The second person did an excellent job and now the carpet is clean.
I really like that you use plant-based products and orange peel. The tech explained the process of the very high suction and PSI and that is very impressive!!
My carpets look the same. The technician was in and out within 50 minutes and the job was poorly done. I wish I would have kept my money.
Better payment information.
Very friendly personnel, inexpensive for superior service, they got out stains other companies have tried to get out before. I plan to use them again!

Pet stain cleaner...no chemicals. Dried very quickly!