Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83498 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2014 — Rated 0 out of 10 by J.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had the wrong time in system. We received a confirmation for 9 am but didn't show up until 12

Report a concern   October 11, 2014 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient. Knowledgable & personable cleaning employees.

Report a concern   October 11, 2014 — Rated 9 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left. The carpet comes out clean and soft. Employees are always courteous and personable.

Report a concern   October 11, 2014 — Rated 4 out of 10 by C.C.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please call at Phone number removed

Report a concern   October 11, 2014 — Rated 10 out of 10 by Ginger Sager Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your team does a great job of cleaning and removing stains and odors.

Report a concern   October 11, 2014 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly,thorough, effective.

Report a concern   October 11, 2014 — Rated 10 out of 10 by Priscilla Schmitz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professonal, courteous. Cleaned 1/2 of a sample piece of carpet to show me the improvement. Took advantage of the free tile cleaning. The tile hasn't looked this good since I moved into the house in 2000. Of course, I bought the sealing so it will stay that way!

Report a concern   October 11, 2014 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environment friendly products. And your service is great. Prompt, friendly and courteous technicians. Recommend Zerorez to everyone I can. thanks you your good service.

Report a concern   October 11, 2014 — Rated 10 out of 10 by Julie Krupala Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and on-time service. Very thorough cleaning

Report a concern   October 11, 2014 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

YOUR SERVICE GUY WAS GREAT. WILL REQUEST HIM NEXT TIME.

Report a concern   October 11, 2014 — Rated 10 out of 10 by Cindy Hart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great service and I'm amazed how good my carpets look. I have one room that has had anything from automotive grease to dog stains and when Zerorez leaves the carpet looks brand new!

Report a concern   October 11, 2014 — Rated 10 out of 10 by V.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals and the floor is very clean.

Report a concern   October 11, 2014 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green technology and great customer service

Report a concern   October 11, 2014 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was very helpful. Service was good.

Report a concern   October 11, 2014 — Rated 10 out of 10 by Z.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are the best

Report a concern   October 11, 2014 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The stains do not come back. This is the only company I have used that the stains that have been removed do not return.

Report a concern   October 11, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not as toxic as others.

Report a concern   October 10, 2014 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great deal! Carpets look great

Report a concern   October 10, 2014 — Rated 10 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impress with your tech and the time he took to explain all the details.

Report a concern   October 10, 2014 — Rated 10 out of 10 by D.J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dries quickly, spots don't reappear.

Report a concern   October 10, 2014 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   October 10, 2014 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Smells good, very clean, very nice employee...thanks for great service!

Report a concern   October 10, 2014 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt for appt. conscientious tech

Report a concern   October 10, 2014 — Rated 0 out of 10 by S.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I only wanted the 4 rooms for $99 special. I showed the cleaner what I needed cleaned (which included 2 rooms, a hallway and stairs) for the $99 special and he said he could do it. He talked me in to cleaning 4 other rooms for $30 each. So adding this up in my head, I'm thinking the cost would be around $230 before tax. The total was $320 after tax! He never mentioned once that the stairs were extra - and $60 extra at that! Not only do I feel duped about the added stairs charge, but for the 4 rooms for $99 deal, he really only cleaned 2 rooms plus a hallway. I chose zerorez because I really thought you were a more reputable company. I was really hoping you would be totally up front about ALL charges. But I guess I am still on the lookout for an honest company with no hidden fees.

Report a concern   October 10, 2014 — Rated 10 out of 10 by M.A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Usually the carpets have really looked great, but this time, probably because of the age of the carpets, I have had to request someone to give me a better solution.

Report a concern   October 10, 2014 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Miguel did a very good job. He worked to get out stains in the carpet and furniture. I will definitely recommend your service; however I will relate that it is costly.

Report a concern   October 10, 2014 — Rated 10 out of 10 by R.A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How well carpets look after

Report a concern   October 10, 2014 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Clearer pricing for the customer . Too many deals that vary .

Report a concern   October 10, 2014 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel my carpets are cleaned with minimal chemicals

Report a concern   October 10, 2014 — Rated 7 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did not like all the added options. Stain spotting, travel charge, etc.


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