Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 13, 2024 — Rated 10 out of 10 by Ivan Mendoza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman was very helpful explaining things and would definitely recommend him to come back if possible. Did an excellent job. Will let our friends and family know about you guys.

Report a concern   March 13, 2024 — Rated 10 out of 10 by Beth Mclaughlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are so many things I like! The office staff are wonderful to work with. The technicians are wonderful, too, and they do an amazing job. I also love that there are no chemicals in my carpet; they do it all with steam and it cleans beautifully, I wouldn’t use anyone else.

Report a concern   March 13, 2024 — Rated 10 out of 10 by Gail Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   March 13, 2024 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets always look so much better after being cleaned by ZeroRez. The techs are efficient and friendly and the company's specials make it affordable. Thanks!

Report a concern   March 13, 2024 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is great
Rugs are really clean

Report a concern   March 13, 2024 — Rated 10 out of 10 by Y.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My. Carpet was in very bad shape. It is a good quality carpet so it has withstood a long life of 20 years of wear and tear. Zerorez did as well as could be expected considering the shape the carpet was in. I was pleased with the outcome because there are just some stains that have stood the test of time and just can’t be removed. Overall, I was pleased with the outcome. A job well done that would result in future request of services.

Report a concern   March 13, 2024 — Rated 10 out of 10 by Clint Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, done quickly and expertly!

Report a concern   March 13, 2024 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose Vasquez was prompt, informative, and did a great job of cleaning our carpets.

Report a concern   March 12, 2024 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Tech was very professional and thorough. He was on time

Report a concern   March 12, 2024 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crew came early, after asking us if they could, and were done in about an hour. Very informative through the whole process. Pleasant and polite. Thank you.

Report a concern   March 12, 2024 — Rated 10 out of 10 by Leah Ann Bergara Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Used before

Report a concern   March 12, 2024 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and most professional! The work was completed as promised at a very fair price.

Report a concern   March 11, 2024 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the custer service and the quality of the work. The technicians have all bee great!

Report a concern   March 10, 2024 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned carpets I didn’t think would be cleaned after our dog had accidents. Our technician was very friendly and efficient Will not hesitate to use them again

Report a concern   March 10, 2024 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products clean my carpet very good it make it look like new carpet Ranfy Ruffin does a great job every time he come he professional personable and friendly no complaints i always use zerorez will tell others about your company great service!!!

Report a concern   March 10, 2024 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always does an amazing job!

Report a concern   March 10, 2024 — Rated 10 out of 10 by Makayla Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and very efficient.

Report a concern   March 10, 2024 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great carpet cleaning. Professional staff. Fast.

Report a concern   March 10, 2024 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt and on time. Explained what they were going to do and the cost associated with it. The technician was courteous.

Report a concern   March 10, 2024 — Rated 5 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our service technician was very good. We were pleased with his service. However trying to get our service scheduled, the poor communication, and them cancelling on us the day of our cleaning was very disappointing. We had to be rescheduled to a time the next day that we had actually originally asked for. They did not call the correct phone number and when I sent an email to the email address listed on the website, no one ever responded. So…based on that, a “5” rating is actually generous.

Report a concern   March 10, 2024 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was extremely thorough with the cleaning and in letting me know what the process would entail.

Report a concern   March 9, 2024 — Rated 10 out of 10 by Shelby Chesnut Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service call was on time and was able to get out most of the stains. The service tech was courteous and efficient.

Report a concern   March 9, 2024 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians attention to detail and friendliness

Report a concern   March 9, 2024 — Rated 10 out of 10 by Ashley Stephens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an amazing job flushing out some dog pee spots from our carpet, and we are thrilled with the results!

Report a concern   March 9, 2024 — Rated 10 out of 10 by Ricky Sluder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was great!! He was very friendly, professional, and did a great job.

Report a concern   March 9, 2024 — Rated 10 out of 10 by John Ball Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You better hang on to your technician. Very courteous and knowledgeable. Did a great job. Hope he stays with you as I hope he will take care of us again

Report a concern   March 9, 2024 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technician was very knowledgeable and thoroughly explained the cleaning options available to me. He did an excellent job cleaning my carpet and tile. Thanks for the great service.

Report a concern   March 9, 2024 — Rated 10 out of 10 by W.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet came out very nice

Report a concern   March 8, 2024 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. On time, knowledgeable, kind and professional. Highly recommend

Report a concern   March 8, 2024 — Rated 10 out of 10 by Dwayne Rincon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician Robert was professional, friendly, and an expert in his field. The job was so well done that my carpets look new again. Highly recommend Zerorez.


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