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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fabien is by far the best carpet cleaning specialist I’ve worked with. I’ll continue to use zerorez as long as he’s with you!
We have used Zerorez for years and found them be both efficient and easy to work with.
From scheduling the appointment to the service technician who have been very nice people to
have in our homes.
The best recommendation we can make is the solution used to clean the carpets. Works wonders!
The man cleaned my carpet did a great job and he was very professional y'all are a five star company thank you and that guy for everything y'all will always be my cleaning company
Your technician, Bobby is very professional, very thorough and gets the job done in a timely manner and our carpet looks fantastic when he gets done!
The steam cleaning is awesome and the only way to go.
Technician was very pleasant, efficient and professional. Carpets look and smell great!
EVERY THING!!!!!!!!!!!! My technician was FABULOUS as well. I have been a loyal custom for 20 Years and always tell my friends and acquaintances about how they need to give them a try, but after all these years, now almost everyone is already a fan.
I have white carpet in 5 rooms and a hall way and most of them are over twenty years old and still look great because of using Zerorez at least once a year.
I should tell you though that I am "Pet free" and don't have small children any more, so that is helpful as well.
Spencer was friendly, knowledgeable, and efficient. The carpet looks great!
The customer service was awesome!
Duct cleaning was great
Professional, on time and a very nice job with difficult carpets.
Easy to schedule service on website. Technician on time. Service was excellent.
Reasonably priced. Come when promised. Don’t try to oversell.
The process was extremely quick and easy!
The way the worn carpet looked after the cleaning. It wasn't weight down with chemicals.
The tech was very nice and worked hard.
Timelineness and adaptable scheduling, friendly staff, quality of service is great.
We've used you for years. We love the non-chemical approach!
Your tech, Bert, was excellent.
TECH WAS NICE & VERY THOROUGH.
The service tech was very through, did a great job!
great service! and carpets look great!
Bert was very professional and explained the process and what he was doing. He made recommendations based on issues that I was having with my carpet. My carpet looks really good and I will use them again in the future.
Been cleaning my floors for many years. Always do such a great job throughout my house and with 5 fur critters that is so important and appreciated. Thank you Zerorez … you’re the best!
Good work
Very friendly and knowledgeable service technician
Great job! He was thorough and worked hard. So glad the carpets are clean. The house no longer smells like our dogs!
Great job cleaning. Friendly technicial. Thoughtful and flexible.
I love the company because y’all always do an amazing job! The technician who cleaned my carpets was Wade. He was very personable and friendly and knowledgeable. He worked quickly and did a great job!
Excellent customer service
Zerorez does a wonderful job of carpet
Cleaning and grout cleaning in our kitchen.
The Serviceman Spencer Dorsey was thorough and VERY nice to work with.
First name removed & Stuart Last name removed
Work done on March 11, 2024
My technician was on time, very professional, and helpful and proficient. However, I was very upset the day before when my 3:00pm appointment was cancelled by Zerorez.
The appointment was for 3:00pm, and the office called and cancelled at 3:15. This was especially problematic. because I am disabled, and I had people lined up to help me put everything back in place the next day. This meant rescheduling everyone (and disrupting their schedule without much notice), as well as me having to sleep on the couch for two nights instead of one (my bed had already been dismantled by the time I was notified).
To make matters worse, I did not even receive an apology. The person who called me did not seem to care. It seems that there might have been a better way to handle this situation!