Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 19, 2024 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First my carpets look great. The technician was wonderful.

Report a concern   March 19, 2024 — Rated 10 out of 10 by Joe Kane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had some upholstered kitchen chairs that had food and grease stains on them. I tried every cleaner I could find and scrubbed them as hard as I could, but I could not get them clean.
Zerorez came to the rescue! The chairs look brand new again. Very happy with the result and I will definitely use their services again.

Report a concern   March 19, 2024 — Rated 10 out of 10 by Ray Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was great! Great job, great attitude!

Report a concern   March 19, 2024 — Rated 10 out of 10 by Linda Murphy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is simply the best. No chemicals or residue just clean carpeting.

Report a concern   March 19, 2024 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally safe!
Technicians do a good job

Report a concern   March 19, 2024 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job done. The tech was professional, explained what he would be doing and was prompt.

Report a concern   March 19, 2024 — Rated 0 out of 10 by G.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My room still stink like cat pee

Report a concern   March 18, 2024 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great personnel! Great results! Great prices!

Report a concern   March 18, 2024 — Rated 9 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was very friendly and courteous. I am satisfied with the service provided! I always call Zerorez for my carpet cleaning needs

Report a concern   March 18, 2024 — Rated 10 out of 10 by Hazel Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good customer service - tech was great

Report a concern   March 18, 2024 — Rated 10 out of 10 by Blake Tate Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person that cleaned my carpet did an amazing job. He was friendly and courteous. I would like fir him to clean my carpets again and again.

Report a concern   March 18, 2024 — Rated 7 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Heavy handed with the up-sales upon arrival. Carpets look great but I'm not convinced it's any better or worse than their competitors. At the end of the day,it was an ok experience. Nothing special.

Report a concern   March 18, 2024 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are very pleased with the professionalism and job that was completed for us.

Report a concern   March 18, 2024 — Rated 2 out of 10 by M.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cost for adding on small areas and exrtra cost for stair steps over 15 was unexpected and dissapointing.

Report a concern   March 17, 2024 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs John and Larry were very careful of our home and property.

Report a concern   March 17, 2024 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   March 17, 2024 — Rated 2 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It feels like a waste of money. My carpet doesn't look, feel, or smell any different. Maybe I was expecting something different. Feels like a waste of
money. The rep was done in 30-45mins.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Mark Deener Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with our carpet cleaning service and we liked our technician Burt. Good guy

Report a concern   March 17, 2024 — Rated 10 out of 10 by Tom Rivera Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service was absolutely fantastic! Randy was great explaining every step of the way! He was very professional! I will certainly come back! I strongly recommend and worth every penny!

Report a concern   March 17, 2024 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My appointment was on time and the carpets looked great afterwards. I will use Zerorez for my next carpet cleaning.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Vicki McCall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks new!! No harmful chemicals. Great employees! Tristan was wonderful!!!

Report a concern   March 17, 2024 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was very good cleaning our carpet

Report a concern   March 17, 2024 — Rated 10 out of 10 by Stephen Nagy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, great service. Carpets look nice and clean.

Report a concern   March 17, 2024 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to book services and pleased with the results.

Report a concern   March 17, 2024 — Rated 10 out of 10 by Kathy Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

From beginning to end, the customer service and product were 100% satisfactory. Scheduling was easy. A pleasant rep answered the phone and I had an appointment in less than 10 minutes. The technician who came to my home, Dylan, was pleasant and very knowledgeable. He spent a considerable amount of time with me discussing the process and pricing of cleaning area rugs and even informed me that I had a valuable rug - I didn't even know it! The carpet cleaning was efficient and I had clean carpets without any harsh chemicals or orders. I do not have one single complaint or less than positive experience. 100% recommend the service.
Kathy Rodgers

Report a concern   March 16, 2024 — Rated 0 out of 10 by B.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician completed the job quickly, but almost too quickly as the carpet was not clean. We didn’t notice until the carpet dried. The other technicians usually take their time cleaning, but this technician rushed through the job so quickly that quality just flew right out of the window.

Report a concern   March 16, 2024 — Rated 10 out of 10 by Karen Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very polite and professional. He did a great job and I am very happy with the results. Would definitely recommend this company to friends sand will have them back when I need more cleaning.

Report a concern   March 16, 2024 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was punctual and very professional. Everything was great and carpet looks good!

Report a concern   March 16, 2024 — Rated 10 out of 10 by Megan Dickson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing results, technicians are friendly and do a great job,

Report a concern   March 16, 2024 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and technicians!


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