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based on 84586 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for coming back out to reclean some rooms. As always very professional !
The gentlemen were on time and that was important because I had to get to work timely.
Also, the men were very professional and respectful.
The frequent calls to let me know when the technician would be arriving were very helpful. I was very impressed with the follow through. My technician, Paul, was incredibly mannerable, efficient, helpful, and did a fantastic job cleaning my carpet. I had a verrrrry good experience with Zeorez. Hassle free.
I liked how the technician took his time and tried to get the stains up that the previous technician did not. He was very polite and made sure we were satisfied with our carpet before leaving.
Tech that completed the carpet clean did an exceptional job, carpet came back to life!!
Everything feels so clean. I love that you don't use chemicals. Omid was so professional. He explained everything and worked with me on making my bill more affordable. Thank you Omid and Jay.
The technician, Sergio, was very polite and professional
Excellent service; The technician who came out was very professional and thourough!
Nothing…enjoyed the updates upon arrival.
the staff was very helpful and friendly. Also hard working
Have used Zerorez several times over the years, like that soaps are not used. This time we had a room heavily soiled with pet stains. The pet treatment process took out the stain and most importantly the odor. Excellent product. The consultant on site worked with us to develop a plan that worked within our budget.
Efficient friendly good job too. Carpets look grest.
no residue
My scheduled time kept getting pushed back. I got about 3-4 calls that kept adding more time for when they would come out and then I had to reschedule because I had plans in the evening. Then they sent someone that did not have the tools to fix the carpet and again I had to wait.
Friendly service, carpet and tile looks brand new!
Absolutely the cleanest carpets without chemicals. Good follow up on appointment reminders.
My carpet is fresh like new
Thank you for cleaning my carpets and accepting my house that is outside of your service areas.
They were very considerate and answered all our questions and requests.
Everything
The outcome was great! I love that there isn't any residue left behind also. Your service technicians were friendly, professional & did a great job.
On time and within budget! Friendly service and professional results.
that my carpet looks so much cleaner and stays looking that way for awhile
My 10 year carpet looks and feels great.
The tech was very nice and the carpets cleaned well. Will be curious to see if the reappearance of spots happen. The reason I did not rate higher is because I had 2 corners that I had to touch up paint last night because the hoses rubbed it. My previous cleaner used corner protectors which save me this damage. Lucky we had recently done a project and I had the paint on hand.
Josh was very professional and helpful. He demonstrated his commitment to customer satisfaction and work ethics. We really appreciated him.
The fact that there is no soap residue left behind makes my carpet look and feel like new.
Like the steam cleaning. Prompt service.
You offer so many services.... Like a one stop shop.
Josh is a great tech. he explained every thing. Oh yes, the carpets look great and feel great.