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based on 84586 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that no chemicals or soaps are used. Most carpet cleaning services I've used previously seemed to always leave residue behind which just attracted dirt and dust that much faster. I'm optimistic that my carpets will stay cleaner longer with zerorez.
no soap left behind in my carpet, easy to schedule service
Great services
William is a very good tech I will request him next time.
I like the deep cleaning that the technician does and the fact that there are no harsh chemicals used.
Products clean the carpet well, and the carpet cleaners are always courteous, professional and informative. Outstanding work every time. We wouldn't use anyone else.
Some of the water leaked out of the connections and left marks on our Travertine.
I requested the crew from last time . The lady on the phone said that the old crew would be here. (Supervisor was part of that crew) . That did not happen. Tile was not done. ( part of the offer)
Very professional, no hidden fees or trying to up sell. Carpets look great!
Carpets looked like they were cleaned as thoroughly as possible
Bryson was the nicest person and so helpful. He is an asset to your business.
Loved the person that came to clean our carpet.
Technicians are great and do a thorough job. Plus I love the zero residue concept. Who wants chemicals on their carpet?
The process and the Robert were great!
Service was great - trying to call in, is not as good.
on time, efficient, friendly and knowledgeable representative
Prompt and did a fantastic cleaning
Everything! Great job!
That there was no strong chemical smell in my house.
Your spray to keep pet urine from soaking in, did not work. Our dog wet on the carpet about 37 hours after the carpet was cleaned. My wife and I worked on the spot immediately. But, we still had a spot.
My wife thinks she can get it out this week end.
Clean carpets but took too long to dry
William came back as was requested & cleaned area.
Ya'll do what ya'll promise. When I first heard about Zerorez I was told they can practically get any stain out and they can make your carpet like new. Well I really like the sounds of that because I just bought the carpet 4 years ago and it's my investment. I even recommend it to my parents and my mom loves the fact ya'll don't use hard chemicals.
The "carpet scrubber" was great; pulled lots of dog hair, etc. out of carpet. Carpets look and feel very clean.
Service tech, Matt, did a great job.
Leaves not soaps behind that become dirt magnets.
safe to be used with our son and dog
Cleaned carpets wonderfully!
I like the fact that the carpet dries faster than other services. The workers always seem like nice people.
It was all good. Wish I could have gotten a Saturday so I didnt have to use a vacation day.
Customer service always great. My technician; Randy was wonderful. Very professional and knows his stuff!