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based on 85025 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soapy residue left over
Carpet results
Specific time for appointment
Clear explanation of the process
Ver visible results of the cleaned and refreshed carpeting
Healthier option, dries quicker
No chemicals, carpets dried quickly and looked great
Good carpet cleaning. It seemed like the bill was about twice the estimate that was given over the phone. I would like to have known about the cost of the add on's (pet guard, etc.) prior to the salesman giving me the pitch.
I felt that the technician was extremely professional in his demeanor and he paid close attention to my request and needs and allowed me to check after he was finished with every room I think the service was impeccable and customer service was outstanding
Carpet looks, smells, and feel a lot better thanks previous professional cleanings. The technician was very friendly and informative. I will use Zerorez again.
No harsh chemicals. Very friendly and knowledgeable tech.
My carpet look is great and the technician was very professional. However, with all of th credit card security issues in the news lately, I was very uncomfortable seeing my credit card number being manually entered into and iPhone.
very good.
Carpet was stretched fine when you got here. Now some areas are loose.
The carpet cleaning was great! However the 100 ft. of tile we had cleaned free of charge was still dirty. I was disappointed.
They are the real thingy.
your customer serviceyour technician and well job done plus friendly
Clean Carpets.
Left carpet soft, clean, and fresh.
This was the 1st time to use your service. My technician was polite, thorough and had me check everything before he left.
RESULTS
Carpet and grout looked great. Very pleasant employees
Carpets feel great, dried faster than other services. Tech "Austin" was polite, thorough and hard working - he worked extra hard on several pet stains. I appreciate him greatly!
They provided a good cleaning. The tech was a 10.
The overall cleaning was good, but a few areas on the carpet in the master bedroom did not come clean, specifically the area as you just walk into the bedroom.
The technician was very nice according to my husband , did a thorough job and got all the pet stains out from our carpets. ( no easy feat )
Worked great! Carpets look as clean as new
My schedule time for cleaning was to be 1-4:30. When the technician had not come, I called and was told he had not finished his job and we were next. At 7:45 we received a call that he would arrive in 30 minutes. He arrived here at 9:00. The office is at fault and something should be done to correct this miscommunication!!!!!!! The technician was Very apologetic and I would request him again if I use the company another time. Please fix your scheduling!!!!!!!
You lived up to you add. The service was as promised.
My house felt so clean afterwards and I didn't have that crunchy feeling on the carpet.
The guys were very helpful with moving heavy furniture and amenable to a change. The carpets look great, too.