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based on 84582 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eric Stoker is an asset to the company. Knowledgable, professional, thorough in execution of services. Will definitely refer your company!
Very effective cleaning process.
Nice people and they go a good job!!☺️
It got the rugs clean
Friendly technician, reasonable price and carpets looked great.
Zerorez products were great but I wasn't sold customer service quality until our Tech arrived. He was prompt, knowledgeable and an all out hard worker. I will not only use zerorez but I will have use them if the Tech who serviced my call returns.
no fuss...and I like that there is no soap used that will just attract and make a bigger mess of my floors.
Have only just sent rugs to be cleaned. Until we have them returned can only score on the excellent service provided by Miguel your technician.
Timely response and reasonable priced! Technician was very respectful and polite.
Sergio was extremely professional. Kudos to Zerorez for hiring such an outstanding gentleman!
The deals and professional, timely manner.
Tech arrived much earlier than expected. I'm used to an appointment scheduled between 11-1:30 and the arrival being closer to 1:30 not 11. The tech was polite and swift working. His work outcome was more than I hoped for.
My carpet feels and smells great. I don't think it's necessary to show me the dirt that came out of my carpet. I also paid for my sofa's to be cleaned which they did a good job but did not get out all spots.
You were able to successfully remove some stains from an ink pen but the high traffic areas still look dirty. I know those are difficult areas but thought I would get better results!!!
I like the greenness of it. It is important to me that we don't keep adding more chemicals to the Earth. I have used Zerorez in the past and I will continue to call on Zerorez for any future carpet, upholstery or tile cleaning.
Sincerely,
Camelia Pottinger
I have already bragging on how efficient my service guy was. He answered all questions and did a thorough job.
Job well done. Older carpet looks better than we expected. I used before and would recommend again.
A few spots were gone when they left, but after the carpets fully dried, the spots came back.
No soap residue, professional and courteous employees, thorough
The attention to detail and leaving no weird odor behind
I was told that y'all moved furniture only to find out only up to 50 lbs what furniture ways less than that also I thought the guys did a good job but your price after you got there was way to high another 100. Bucks and I could have replaced the carpet. I'm not saying they didn't do a good job they did just wasn't expecting it to be so expensive
The technician was very professional and did a very good job.
tech was polite, professional and fast...the carpet looked great and we shall use Zero Res again.
Very nice techntion
The service is wonderful. The technician, Alicia was on time, very informative, went over everything that was to be done and professionally and satisfactoraly got the job done. The carpet is clean, fresh looking and brighter. There's no residue on the carpet and I just love waking up to fresh, clean carpet. Just to look the whole house done makes me smile. We have two small dogs. What I really commend technician Alicia on is the handling of two pet stains an eye sore. She went about business and bam, stains are gone, carpet is done. I have used Zerorez before and I just won't use anyone else because I don't want problems and a headache. I'm satisfied with zerorez.
I liked the attitude of your service technician. She was friendly and knowledgeable. The carpet was dry within a,reasonable time.
Carpet looks great. Technician was friendly, competent, and seemed genuinely interested in doing a good job.
The person who came to my house was very hard working and kind. I want to use your company for next. Thank you so much.
lower the price on grout cleaning

Lower the price on tile cleaning, and it would have been fantastic!