Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84582 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2015 — Rated 8 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower the price on tile cleaning, and it would have been fantastic!

Report a concern   June 18, 2015 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric Stoker is an asset to the company. Knowledgable, professional, thorough in execution of services. Will definitely refer your company!

Report a concern   June 18, 2015 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective cleaning process.

Report a concern   June 18, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice people and they go a good job!!☺️

Report a concern   June 18, 2015 — Rated 9 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It got the rugs clean

Report a concern   June 18, 2015 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician, reasonable price and carpets looked great.

Report a concern   June 18, 2015 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez products were great but I wasn't sold customer service quality until our Tech arrived. He was prompt, knowledgeable and an all out hard worker. I will not only use zerorez but I will have use them if the Tech who serviced my call returns.

Report a concern   June 18, 2015 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no fuss...and I like that there is no soap used that will just attract and make a bigger mess of my floors.

Report a concern   June 18, 2015 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have only just sent rugs to be cleaned. Until we have them returned can only score on the excellent service provided by Miguel your technician.

Report a concern   June 18, 2015 — Rated 10 out of 10 by Ken Smith. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely response and reasonable priced! Technician was very respectful and polite.

Report a concern   June 18, 2015 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sergio was extremely professional. Kudos to Zerorez for hiring such an outstanding gentleman!

Report a concern   June 18, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The deals and professional, timely manner.

Report a concern   June 18, 2015 — Rated 9 out of 10 by Mark Smith; Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech arrived much earlier than expected. I'm used to an appointment scheduled between 11-1:30 and the arrival being closer to 1:30 not 11. The tech was polite and swift working. His work outcome was more than I hoped for.

Report a concern   June 18, 2015 — Rated 9 out of 10 by Kim Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet feels and smells great. I don't think it's necessary to show me the dirt that came out of my carpet. I also paid for my sofa's to be cleaned which they did a good job but did not get out all spots.

Report a concern   June 18, 2015 — Rated 5 out of 10 by L.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were able to successfully remove some stains from an ink pen but the high traffic areas still look dirty. I know those are difficult areas but thought I would get better results!!!

Report a concern   June 18, 2015 — Rated 10 out of 10 by Camelia Pottinger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the greenness of it. It is important to me that we don't keep adding more chemicals to the Earth. I have used Zerorez in the past and I will continue to call on Zerorez for any future carpet, upholstery or tile cleaning.

Sincerely,
Camelia Pottinger

Report a concern   June 18, 2015 — Rated 10 out of 10 by Cathey Case Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have already bragging on how efficient my service guy was. He answered all questions and did a thorough job.

Report a concern   June 18, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done. Older carpet looks better than we expected. I used before and would recommend again.

Report a concern   June 18, 2015 — Rated 7 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

A few spots were gone when they left, but after the carpets fully dried, the spots came back.

Report a concern   June 18, 2015 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue, professional and courteous employees, thorough

Report a concern   June 17, 2015 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The attention to detail and leaving no weird odor behind

Report a concern   June 17, 2015 — Rated 6 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told that y'all moved furniture only to find out only up to 50 lbs what furniture ways less than that also I thought the guys did a good job but your price after you got there was way to high another 100. Bucks and I could have replaced the carpet. I'm not saying they didn't do a good job they did just wasn't expecting it to be so expensive

Report a concern   June 17, 2015 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and did a very good job.

Report a concern   June 17, 2015 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tech was polite, professional and fast...the carpet looked great and we shall use Zero Res again.

Report a concern   June 17, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice techntion

Report a concern   June 17, 2015 — Rated 10 out of 10 by Elvira Freeman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is wonderful. The technician, Alicia was on time, very informative, went over everything that was to be done and professionally and satisfactoraly got the job done. The carpet is clean, fresh looking and brighter. There's no residue on the carpet and I just love waking up to fresh, clean carpet. Just to look the whole house done makes me smile. We have two small dogs. What I really commend technician Alicia on is the handling of two pet stains an eye sore. She went about business and bam, stains are gone, carpet is done. I have used Zerorez before and I just won't use anyone else because I don't want problems and a headache. I'm satisfied with zerorez.

Report a concern   June 17, 2015 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the attitude of your service technician. She was friendly and knowledgeable. The carpet was dry within a,reasonable time.

Report a concern   June 17, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great. Technician was friendly, competent, and seemed genuinely interested in doing a good job.

Report a concern   June 17, 2015 — Rated 9 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who came to my house was very hard working and kind. I want to use your company for next. Thank you so much.

Report a concern   June 17, 2015 — Rated 8 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

lower the price on grout cleaning


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