Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84580 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2015 — Rated 10 out of 10 by J.A.M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech are very friendly and do a good job. The fact that you clean without soap is a plus.

Report a concern   July 9, 2015 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the water, the carpet smells so fresh and looks amazing!

Report a concern   July 9, 2015 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked, 100% satisfied

Report a concern   July 9, 2015 — Rated 10 out of 10 by Charlie Nethaway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far my carpets look great, tech was on time, clean, dressed professional, polite.

Report a concern   July 9, 2015 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician and floors look perfect!

Report a concern   July 9, 2015 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep was very polite friendly and informative. The priceless great and the results are better than the competition.

Report a concern   July 9, 2015 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   July 9, 2015 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service crew was the best!! You have a customer for life

Report a concern   July 9, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   July 9, 2015 — Rated 10 out of 10 by M.J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, effective,economical.

Report a concern   July 9, 2015 — Rated 7 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time. It's very frustrating to have them show up 1.5 hours late without calling and notifying!

Report a concern   July 9, 2015 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harmful chemicals used.

Report a concern   July 9, 2015 — Rated 3 out of 10 by E.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After cleaning my carpets are noticeably harsher feeling and seem to be felted down. Not fluffy at all as they were prior to cleaning. Also some spots did not come out.

Report a concern   July 9, 2015 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they are healthy and do a good job

Report a concern   July 9, 2015 — Rated 9 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were professional and explained what they were doing and the options for additional services. My carpet looks great! One small problem for me was the bleach like smell the solution leaves behind. I have asthma and the day after they cleaned, I was bothered by this smell. It has been two days now and the smell is gone.

Report a concern   July 9, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my old carpet looks almost new

Report a concern   July 9, 2015 — Rated 10 out of 10 by R.P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a very good job of cleaning our carpet.

Report a concern   July 9, 2015 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very thorough and did a wonderful job.

Report a concern   July 9, 2015 — Rated 9 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and fast.

Report a concern   July 9, 2015 — Rated 10 out of 10 by Samantha Spears Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that zerorez uses no chemicals or soap to leave residue and toxins! It's truly amazing and I'll never have any other company clean my carpets and tile! I've used other soap based companies and find the dirt just comes back faster! It sticks to the soap residue. But zerorez creates ionically charged water that becomes a disinfectant. What a concept! Love them!!!!!!!

Report a concern   July 9, 2015 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel like the technician was very professional the service provided was exactly what I wanted

Report a concern   July 8, 2015 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet does not feel crunchy. Honest technicians. Very reasonable service cost and appointments. I will continue to use Zerorez.

Report a concern   July 8, 2015 — Rated 10 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical-free cleaning, effective cleaning, courteous staff, great specials.

Report a concern   July 8, 2015 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good product; very polite, attentive service person-Eric

Report a concern   July 8, 2015 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great workers! My tech was so sweet and did a great job!

Report a concern   July 8, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor or chemicals. Carpets looked great and sofa was cleaned and looks new

Report a concern   July 8, 2015 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you guys were very proactive in regard to my scheduling. The agent was diligent and did a very good job. I think your customer service representative is awesome. I briefly explained my situation and my desire for the service due to an unexpected event popped up. She listened and reacted accordingly, and made it happen. Thanks! Customer service has become a lost art.

Report a concern   July 8, 2015 — Rated 10 out of 10 by Kerri Rhodes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet and tile were transformed! My technician, Roy, did excellent work. Zerorez outperforms all others by a mile!

Report a concern   July 8, 2015 — Rated 5 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

No phone call 24-48 hers ahead of time. Bleach smell after. Not as clean as we would have thought with a profession cleaning. But the employee was on time and very nice. He was a great representative for your company.

Report a concern   July 8, 2015 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are CLEAN. Dry quickly. Technicians are professional as well as friendly.
Have used ZR for many years; have recommended y'all to neighbors[who also were very satisfied] Even booked an apt. with ZR in Calif to do my Mothers home for the second time
in two years.
The last technician that we used -Travis was great. Hard working,friendly, asked if we were satisfied before he put away his equipment.
As always ZR did not disappoint.
Y'all are MY carpet cleaning company. Thank you! CK. Arlington,Texas


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