Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84576 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2015 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have heard of Zerorez for several years liking the fact that you don't use chemicals and are environmentally friendly. We decided to use Zerorez after using one of your competitors and were so satisfied with the results. Our carpets are 9 yrs. old and look like new after Louise was finished. Louise, technician, was professional, and did an thorough job making sure we understood the process and answering our questions. We will surely use Zerorez for our future cleaning needs and request Louise if possible.

Ps. We had a 20+ yr. old couch cleaned and it also looks amazing. The colors are bright like new.

Report a concern   August 28, 2015 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was really clean throughly. I was very pleased with the service. The young man did a great job. He was consensus and seemed to know his job.

Report a concern   August 28, 2015 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used the carpet cleaning service and have received excellent results every time.

Report a concern   August 28, 2015 — Rated 10 out of 10 by E.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was very helpful and a pleasure to have in our home. The carpet looked better and was not as damp as it was the last time you were here. We were very pleased.

Report a concern   August 28, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor left behind

Report a concern   August 27, 2015 — Rated 10 out of 10 by S.A.B.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians work hard to please me (and I'm picky!) and your cleaning method works the best of any out there!

Report a concern   August 27, 2015 — Rated 10 out of 10 by S.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, yeah! Means no sticky or crunchy carpet, and noticed immediately the first night reduced allergens!

Report a concern   August 27, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue and the service was great. Very friendly and accommodating

Report a concern   August 27, 2015 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I FEEL MY CARPET WAS NOT AS CLEAN AS I WAS EXPECTING.THE TECK SERGIO WAS A GOOD WORKER VERY FRIENDLY AND VERY PROFESSIONAL. I WAS IMPRESSED BY USING CORNER GUARDS AND THE TUBE TO SEE THE DIRT LEAVING MY CARPET BUT THE WALK WAYS DID NOT LOOK VERY CLEAN

Report a concern   August 27, 2015 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality professionalism speed and not too pushy for additional services.

Report a concern   August 27, 2015 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technition was courteous and very through. It was obvious he was doing his best and taking ride in his work.

Report a concern   August 27, 2015 — Rated 10 out of 10 by Patricia Caldwell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you do not use chemicals. I switched to using organic based products years ago with my lawn care and as much as possible in my home within reason due to having small pets and found they worked better than all the chemical based products.

Report a concern   August 27, 2015 — Rated 7 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician was outstanding however after the carpet dried the stains that I had were multiplied and spread . It looked great when he finished but after overnight drying I was very disappointed . He had warned me the stains could come back but I didn't expect them to be 3 times as large as they were before cleaning. The areas that had no stains looked good and smelled fresh

Report a concern   August 27, 2015 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the professionalism and respect for my home, my furnishings, and of course the personal respect Ricardo showed me when he cleaned my carpets. He works quickly and very neat about every step. The equipment was not noisy and didnt make a mess on any of the adjoining floors. There was no odor to anything he used in the cleaning process. When he had finished, Ricardo was very orderly and efficient in removing his equipment and loading it. Today my carpets are almost like new and with the added spray I feel sure those areas will maintain their cleanliness longer. Please thank Ricardo and you can bet I will ask for him next time. Thank you and thank Zerorez.
Name removed

Report a concern   August 27, 2015 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the professionalism and respect for my home, my furnishings, and of course the personal respect Ricardo showed me when he cleaned my carpets. He works quickly and very neat about every step. The equipment was not noisy and didnt make a mess on any of the adjoining floors. There was no odor to anything he used in the cleaning process. When he had finished, Ricardo was very orderly and efficient in removing his equipment and loading it. Today my carpets are almost like new and with the added spray I feel sure those areas will maintain their cleanliness longer. Please thank Ricardo and you can bet I will ask for him next time. Thank you and thank Zerorez.

Report a concern   August 27, 2015 — Rated 10 out of 10 by B.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came to our home was friendly and comfortable to be around. He did his job very well.

Report a concern   August 27, 2015 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love both

Report a concern   August 27, 2015 — Rated 10 out of 10 by F.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

consistency in service and results!

Report a concern   August 27, 2015 — Rated 10 out of 10 by Barbara Wilcox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Devontrae was such a skilled, hard worker. His high energy level and total dedication to my carpeting and my two cats was amazing, felt like I was customer #1 even though this was the third assignment of the day. My house looks so clean because of zerorez! Thank you.

Report a concern   August 27, 2015 — Rated 10 out of 10 by W.B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is really clean and fresh.

Report a concern   August 27, 2015 — Rated 0 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have called the office and feel totally ripped off. the Urine treatments are not
warranted (you do not find this out until you are paid in full and get email receipt!)..
I will work against Zeroez! Sorry, but I feel taken and oversold!! I would accept a full refund at this point and call it done. Until then, it is not!

Report a concern   August 27, 2015 — Rated 10 out of 10 by M.E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian and Jay were very professional, friendly and answered all of my questions with knowledge. They were careful bringing in all of the equipment and the carpets look wonderful! I have recommended Zerorez before and will continue to do so. I like that chemicals aren't used and feel like it is a safer alternative and the results are great.

Report a concern   August 27, 2015 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good technician and finished result was excellent

Report a concern   August 27, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality.

Report a concern   August 27, 2015 — Rated 5 out of 10 by R.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had two very large rugs taken and cleaned. This is not a cheap process. It was stated that it would take up to 4 weeks to get done. It was about a l week longer. when I called to ask about them they said they were being repaired. The technician said after it will be cleaned they will call and give you a estimate of repair. I was curious why I never recieved a call. The rugs were brought out yesterday and there was no repair work done. This was a huge disappointment. Obviously, there was a major lack of communication but lesson learned and I won't take this service again.

Report a concern   August 27, 2015 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgable, timely, and my house always looks great

Report a concern   August 27, 2015 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have not received a receipt. Please send a receipt and then I will answer your feedback request.

Report a concern   August 27, 2015 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional.

Report a concern   August 27, 2015 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap and less time.

Report a concern   August 27, 2015 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are water based and technician was very knowledgeable.


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