- Phone: (214) 372-5326
- Visit Website
based on 85014 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly efficient worker. Only negative was that I had to call to find out why the worker hadn't arrive on time. Or why he was delayed. The service worker was the one to tell me that he was taking over for the man who was suppose to clean the rugs because of truck problems.
Customer service so far has been excellent. At my technician's recommendation, I decided to have my area rug cleaned at your facility so I can't comment yet on the finished product. Both times I called to schedule, I spoke to Angel who was so courteous, informative and helpful. I also spoke to Ronnie when I changed the work order...same great attitude and level of service as Angel. LaPaul was the technician who came to my house on Oct 14. He was extremely professional, courteous and knowledgeable. I am very happy with your customer service.
Professional service people - great attitude - efficient and simply care about their customer.
My nasty carpets look brand new!
I really like the results. I have already recommended ZeroRez to two friends. Travis was very professional, polite and informative. I will definitely use ZeroRez again.
Send the technician requested to do the job.
The service tech left more visible stains than had been visible when he came. I had to wait 6 days for a new tech to come out to fix the problems. The second tech did an excellent job and showed his experience level. The first tech had a lot to deal with, I guess, and I am sure with more training he will be an excellent employee.
I like the fact that you use a system that employs the use of water and no cleansing products which leaves no residues in the carpet.
Punctual, very professional and great results!
NO RESIDUE ON CARPET!!!!!!!!!!
No checmicals
I really like the steam cleaning approach, instead of using chemicals. Rory did a great job on our carpets.
Your carpet and tile cleaning service produced excellent results. I am SO satisfied with Zerorez and the technician who performed the work, Matt. He was most efficient and did a great job. I will certainly recommend you and will return in the future when I have the need. I believe this is my third time to use Zerorez . thanks again.
Thank you so much they look great!!!
I had seen the commercials about Zerorez and was excited to finally make the appointment to have my carpets cleaned. I was very appreciative with the time both men took to make sure all my questions were answered and I was satisfied completely with the work they did. Both men were very professional in their appearance and the knowledge of their products. I have told several people about Zerorez and the service I experienced. I most definitely will use their services in the future.
The water extraction. The fiber protection.
This was by far the best service ever. My wife's dog violated our house and the tech was able to pull it out of the pad and the carpet and left no stains. I thought the carpet was going to need to be replaced. You also cleaned my tile floors and shower stalls. Thanks for saving me $$$$. We were able to list our house on time. I will be using Zerorez forever.
It was easy to get a quote and schedule the cleaning service. The cleaning service was performed very professionally
green, no chemical residue
dried quickly was very clean and nice serviceman
The products do a great job of cleaning carpets. The company representative was very helpful and informative.
Fast, effective, and affordable.
Prompt service,Good Job.Need to tell tech to put on shoe cover after he in the house not while leaving trk.other then that As I said,Good Job
the carpet looks like new when cleaned.
You did a thorough job, better than the previous one we used and you came back to fix one spot without any question.
Safe, reusable and left the flooring looking and feeling great!
clean, good service, knowlegable
no residue and willing to re-do if necessary
Blake was very knowledgeable and considered all of my concerns. Like the cleaning with no soaps or detergents. My carpets look very clean.
I was very pleased at the service and the results that Zerorez was able to perform. Rust stains, food stains, bodily fluids, and dirt were no problem. I was pleasantly amazed. Thank you very much.