What our clients think of us!

Friendliness of Mark, the rep. and his knowledge of the product and recommendations.

Avoid an "upset" after arrival. Adhere to the advertised and agreed upon rates and/or specials.

how clean the carpets got and how great they look

Helpfulness of workers, quality results.

You didnt... it was an off white cotton twill couch and the workman you sent did all he could,but I waited for it to dry and thought maybe that would help, but it didnt.. it is just with all the great radio commercials about how you get things really clean with this method, it just didnt work on this.. was a lot of money and I probably could have done better with a scrub brush and cleaner and probably will be my next step.. the only reason I wouldnt recommend it is because it didnt work for me, but it might work well on a dark colored sofa.. sorry.

That they clean the carpets well without chemicals.

your service techs are terrific

Friendly and knowledgeable technicians. Carpet stays cleaner longer with a Zerorez cleaning compared to other carpet cleaning services and processes.

Ivan the technician was great. He was such a hard worker.
He explained the process to my satisfaction and did a great job.

I like Matt Shaw your tech. I have used you 4 times now and Matt is the best! You sent someone different once and Matt had to come back and redo it. I'm not sure I would be as comfortable using your company without having Matt. Your product may be great , but it is only as good as your techs representing it. I can only say Matt is a great representative!!!

Travis was very professional and explained in detail what he was doing
and why. He gave me some great carpet tips and made sure the hose
did not mess up my grass. Great job!

Not a lot of residue remains & dries quickly

The respect of service personnel and the care taken to do the jib

I was given a price quote but I was then told by the carpet tech that more was needed at additional cost. Approval for additional cost must come from our home office in Kansas.
The approval process takes time. I need a bid that I can get approved and know that the job will be completed for that price.

I'm not really happy with the dirty looking areas, especially on the second chair. I even asked about that before they left. I was told it was because it was still wet. The guys that came were efficient. I just don't feel good about the results. The second chair now has spots that weren't there before. As to what you can do to improve, I don't know.

Carpet did not seem as clean as i expected. Tech did a good job.

The serviceman was on time, very friendly and professional. I will be calling them again in the future. The carpets look great best of all!

The carpet was thoroughly cleaned and my technician did a great job explaining everything. The pet removal product was expensive which is the only reason I didn't give you a 10.

I don't know yet - my appointment is not until November 14th. Today is only October 20th.

Professional, informative technician. Prompt service, and reasonable prices.

No harsh chemicals, stains removed, the worker who came by did a great job- very friendly, good attitude

Service was great

Job well done

Timely, reliable, professional and cleans carpet great.

I appreciated the effort to accommodate my scheduling. Knowledge of the window of arrival was helpful. The worker was mannerly and efficient. The cleaning result was excellent

You all made our tile and carpets look AMAZING! Edward was very punctual, and very friendly. Great service, and these carpets and tile look NEW! :)

Nothing harsh

Omid was very professional and did his best to alleviate a problem mishandled by a previous employee. His attention to service was much appreciated.

nothing

No smell. Carpets felt soft and cleaning.