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based on 85010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service personnel are very friendly and the end-result of the service is excellent.
Zerorez gets my carpets clean!!
WAS VERY PLEASED WITH LAMAR. HE WAS VERY POLITE AND WORKED EFFICIENTLY.
Your tech was helpful and in and out in a flash. I have never used Zerorez before and he walked me through what makes you different than other services. He was very knowledgeable.
Quick easy no chemical smell and works well
no residue
Friendly, efficient, effective. On time! Great customer service.
The cleaning solution had no order ,not even a hint of a deordorizer. Outside of the carpet being wet you couldn't tell if it was being cleaned at all. On the plus side some of the stains were gone , just hope they won't reappear after a week or two.We asked the tech about a stain protector , he said that was not in our package but failed to tell us how much extra it would be , or what we could use in the meantime.
They're green.
Eric was very knowledgeable of his product and carpet! Very professional and nice.
My carpets look great after being cleaned by Zerorez. The technician that cleaned them did a very thorough job
Efficient, courteous, on time.
It works
85 % of the time you do a great job
Carpets looked really good at first. But many spots that were there before have appeared already.
I like how the carpet cleaning went. Nice tech.and don't have to get new carpet. Thanks for your help. Martha
The spots don't come back and it looks and smells great when cleaned
Everything was done very professional! We were very pleased with the outcome. We got quotes for our oriental rugs. The technicians were VERY friendly and courteous. It was the best carpet cleaning service I have ever had. I would recommend them to anyone that needed carpet cleaning services.
Professional technician, products & service that work beautifully. My house looks as if it has all new carpet.
Like the way the carpets get so clean and there is no smell.
Love your method and your employees are prompt and courteous
Carpets look and feel great. 5:30 pm is a bit late to have bedroom carpets cleaned and have to put everything stacked on ones bed onto wet carpet so that you can go to bed for the night.
No soapy residue
We were very please with the tech, Dustin. Superior service, but our constructive criticism is in regard to cleaning the stairs. When dried there were obvious dark spots/dirty residue on stairs which your "chemicals/natural products" had not removed.
conflicting information given
Friendly and efficient employees
a brush was used to help the decreases get in-between the carpet fibers
The fact that you don't use chemicals.
Thanks for all your hard work!
The service was great!