Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85463 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 6, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleaning was thorough and excellent customer friendly

Report a concern   January 6, 2016 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service man was on time, he did a great job. I feel that my carpets are clean.

Report a concern   January 6, 2016 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harsh chemicals

Report a concern   January 6, 2016 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called when you where on your way. Very professional. Did a great job.

Report a concern   January 6, 2016 — Rated 5 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We are not disappointed, but are a bit bummed that the $150 pet treatment didn't elimimate the pet smell. It isn't anyone's fault but the cats though.

Report a concern   January 6, 2016 — Rated 10 out of 10 by Asim Didarali Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez at my office before and this is the first time I had them over for my home.

We are Very happy with the job that was done at our house in December 2015. Zerorez cleaned our carpets, rugs, wood floors ,tiles in the kitchen as well as in the bathrooms. We also had them seal the grout for the tiles as well as seal the granite counter tops. Their lead technician, Zerorez calls them Captain, is very knowledgeable and makes sure that they explain what's going on in the house, does some test cleaning in the areas you want to be cleaned and shows you the sample dirt that comes out, then finally measures the areas to you want to be cleaned and discusses the total cost. I am very happy with Captain Eric who lead the cleaning team.

A Job Well Done ! Thank you Zerorez.

Report a concern   January 6, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How our carpet looks afterwards

Report a concern   January 5, 2016 — Rated 10 out of 10 by Penny Howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do not use chemicals
You are very reasonably priced and affordable for every income range
Your service technicians are extremely polite and friendly

Report a concern   January 5, 2016 — Rated 9 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and knowledgeable.

Report a concern   January 5, 2016 — Rated 3 out of 10 by M.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

He left water stains on our wood floor. When he was cleaning the tile in the kitchen, he left marks on the cabinets with the tool he was using. The paint will have to be repaired.

Report a concern   January 5, 2016 — Rated 9 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning

Report a concern   January 5, 2016 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non chemical and doesn't leave carpet wet

Report a concern   January 5, 2016 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea that it's mainly just hot water cleaning our carpets and that there won't be the residue left by other carpet services.

Report a concern   January 5, 2016 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time
carpet is very clean
technician competent and friendly

Report a concern   January 5, 2016 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional service. Went out of their way to move small items on floor in order to clean better. Carpets are left just a little damp.

Report a concern   January 5, 2016 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin was awesome. My carpet looks like new.

Report a concern   January 5, 2016 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are friendly and informative about the process.

Report a concern   January 5, 2016 — Rated 8 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not really satisfied with the carpet cleaning which you recently performed.

Report a concern   January 5, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time, professional and friendly.They did a great job on my carpets, and I will have them out again.

Report a concern   January 5, 2016 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did an amazing job, got out all the dog smell from previous owner and carpets look great!

Report a concern   January 5, 2016 — Rated 9 out of 10 by V.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to schedule and our carpet looks better

Report a concern   January 5, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was our first time using Zerorez. So far we love the outcome. Also the tech who came out to clean was wonderful!

Report a concern   January 5, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was extremely professional

Report a concern   January 5, 2016 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service!!

Report a concern   January 5, 2016 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who cleaned the carpet was the most thorough tech ever! We were so impressed with his expertise in bringing back the quality of the carpet. Didn't settle for okay, but for perfection. Please inform our tech how much we value his superb workmanship. Mark Galati was our technician.

Report a concern   January 4, 2016 — Rated 9 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaner who came to the house was great; the only issue I have is he mentioned his brush (or some piece of equipment) broke, and he would have been able to get my tile and grout cleaner had it been working. That was a bit of a let down, to think it could have been cleaner.

Report a concern   January 4, 2016 — Rated 6 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was done VERY quickly. The last time my home was cleaned, the tech took his time and went over the carpet slowly and did a very THOROUGH job. These two techs did 4 rooms very fast. When I mentioned it, they said the wand and pressure were better.

I was disappointed that they did not take their time like the tech who cleaned my home last time. He was wonderful. Wish I could have had him again.

Name removed

Report a concern   January 4, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all natural

Report a concern   January 4, 2016 — Rated 10 out of 10 by Donna Havens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The method of cleaning my carpets without a lot of chemical residue.

Report a concern   January 4, 2016 — Rated 10 out of 10 by Maria and Eric Spolar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works very well.


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