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based on 85010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
First time we've used zerorez and its the best and most thorough cleaning we've ever had. Highly recommend.
It's no dangerous product in it to all fast makes everything look new again tech is first class the worker are very knowledgable and friendly you do what you say you do I love your service
Young man knew his job and was very well trained. He told all the things he was doing! He knew his business and do a great job!!!
I was greatly impressed by the professionalism of the technician. He knew what he was doing and kept me informed at all times on the progress of his work!
The process you use is great but a large part of our satisfaction was from service we received from your team - everyone I talked to from the scheduler to the two very professional technicians that performed the service.
That there are no chemicals
The carpets are still soaking wet, 24 hours after service.
No residue
It was done very fast and met the expectation.
You need better customer service technician on the phone asking questions pertaining to a person's home
The throughness that was done. I tlked with your techinician and explained what I required. He done everything requested. I have already recommended your services to a friend.
Your products and service are great. This is the third time we have used ZEROREZ and will continue as their products work.
The technician was very nice, however, first of all, I was told the bill would be $126. with a possible $60.00 for pet stain. It ended up being $217. On top of that he was unable to get the stains out of the carpet. He said well, it must have been there a very long time. No, the carpet is only about 14 months old.
got the stains out
The fluids that is being used helps with the deep cleaning of the carpet.
Great service !
No chemicals
When I signed up for the service, I was told we'd receive a $50 coupon to Brazilian Steakhouse. We did not receive that coupon.
The technician was outstanding and the results were excellent. Very pleased!!!
Clean and fast
Jody Dean radio doesnt tell you 39.00 is for 3 rooms minimum and no pet stain/odor removal. The gal on the radio show says her pet odors are gone but doesn't say it's extra. Misleading advertisement by your company! Minimum Charge is 109. for surface dirt for one room and no pet stain/odor removal. You get surface dirt cleaning for 50.00 a room if 2 room areas. Stains still there like coffee and wine. I did 2 small rooms and gave him 109 dollars. Cancelled my other house. Plus you say 8am but then really mean 2 hour window. For first appointment??? Not worth it if pet stains and odors are not treated for 50.00 a room. Merry Christmas!!
It has just been one day since Durnell cleaned our carpet and already it appears that it is standing up to the advertising. Durnell is a professional. During our conversation I learned that he recently retired from the United States Army after 26 years of service. He is a good man and I am glad to know that Zerorez is hiring Veterans.
Our carpet has not looked or felt so clean since we first moved in 10 years ago. We are looking forward to the old stains not returning. We plan to have the carpet cleaned again in 4 to 6 months and get on a regular maintenance schedule as a means of protecting our carpet for years to come. When we book the appointment we will ask for Durnell.
When I booked the ordered, I was told I would received 100 sq ft of tile cleaning plus and restaurant gift card. I was not offered either one. The carpet cleaning was great but a bit on the pricey side.
Tyrone was very good and knowledgeable
Very prompt. Friendly and helpful employee. Carpet looks wonderful! Everything explained.
"Whatever it takes" sums it up for customer service. Best feature is NO chemicals for residue buildup.
The entire experience was super easy and our tech was knowledgable and did an excellent job.
Offer many diffrent services to clean
Did not provide dryer vent cleaning or a unit cleaning with air duct charges.

Fair price. Good work. Carpets look like new