What our clients think of us!

After the carpets dried the next day, we noticed several places where the Tech missed. I would like to have the carpets recleaned.

Friendliness of the service technicians, timeliness, quality of work.

They product you use gets out carpet clean every time even though it was purchased in 1999.

I feel confident knowing my carpets will be cleaned in a way that won't hurt my dog or my baby.

My office carpet looked like new and the gentleman did all of that in a very short period of time.

Our carpets look great and they were able to remove all of the stains.

Very professional service and carpets look great

Technician was very professional.

professional and on point service

There is no use of detergents or harmful chemicals and the use of all green cleaner because I have allergies.

Fast efficient, profession and informative

All of it!

Fast, Best cleaning ever, reasonably priced, friendly knowledgeable service person.

He called 30 minutes before and showed up when promised.

Polite and courteous, arrive on time.

Mark did a great job; took his time and explained many things to me. He got the hall carpet clean which I did not think would happen this time! I will request Mark the next time. :)

ProvCess

The service technician was very professional and knowledgeable.

Honestly, there are still a few stains on the carpets and one step that was missed, but quite frankly we feel deceived about the tile offer from zerorez. Your offer does not state it is only floor tile and not shower walls so we did not receive what we were expecting and now have a "credit" withstanding. The credit is fine but would not be needed if you were more upfront about what your offer did/did not include. Furthermore, the first time we had your company out the gentleman did a free upholstery clean and said you always throw in a "little" something for your customers. We did not get any special service or even the results we received the first time we used zerorez. And to top it off, we were told the quote on the phone was the total when in fact it did not account for taxes and that certainly would have been helpful given that we budget for items like this in advance.

Carpets left very clean and looking much younger. Very friendly and knowledgeable service person.

It was an old carpet with several stains. they cleaned up all the stains and lived up to the radio advertisments

Pricing- seemed very expensive

The only thing I would like to see improve is maybe a 1 hour window not 2. Our tech was very nice and thorough.

Many years ago when we used zerorez the quality was much better. This time around the cleaning was mediocre. We did not get the free 100 square feet of tile cleaned, because the serviceman appeared to be in too much of a hurry.

Goodcommunicationsfromstarttofinish;showedupontime;Carpetandkitchentileflookn(grouttoo)lookgreat;reasonableprices;nicesrtviceperson.

I like the fact that your products are all natural and chemical free. Our service person was very, knowledgable about the products and was extremely courteous and friendly.

The service technicians are ALWAYS so friendly and knowledgeable. Our carpets get so cleaned and stay clean.

was told free tile cleaning with purchase of extra rooms tech informed me that i had linoleum and unable to clean that, when i scheduled appt I informed scheduler, telling them i did not have tile & was told no problem they could clean linoleum.......
so when technician arrived and told me otherwise when I was called for payment I requested discount on service of the pet treatment I was told I was basally out of luck with what I was told on cleaning the linoleum......I feel this is VERY poor misrepresentation of your company & policy

Our carpets look better and cleaner after you keave

You are blessed to have him on your team! He represented your firm VERY well!