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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great results! Caesar was friendly and did an amazing job
Robert was extremely courteous and very professional and we would recommend this service to our friends and family in the future . Robert did a fantastic job and made our house look awesome .
The clean feel of the carpet. Service technician was thorough I. The carpet cleaning process and explained each step.
Chris did an excellent job of cleaning the tile and carpet. He particularly covered all the stained spots with diligence and thoroughness. He explained well about all the methods the company uses to extricate the heavily soiled areas as well as the general carpet. I could tell he was well versed in his position. A job well done!
The tech that came out and the chemicals that you use.
The technician was honest and told me upfront that the red stains may not come out of our white carpet and offered to clean one room so I could see if I wanted the service or not.
He was kind, efficient and did an excellent job of cleaning my carpets. Thank you.
The products they used and the carpet was clean i will recommended to my friends
Product is eco friendly, good value for the price. Technician was thorough and efficient, and completely explained what he was doing.
The fact there are no harsh chemicals. The technician Paul was very professional and explained everything....
Great tech
Our technician was knowledgeable and polite. They difference from dirty to clean was amazing! I was amazed!
Since I have asthma, I was interested in the "no chemicals" treatment. My carpets look great. Thank you.
The technician was helpful and efficient.
Customer follow up and commitment to quality is second to no one. I had an issue but it was addressed above my expectations. The tech was sincerely concerned with us being happy with the job. We are!! I will recommend you guys.
Mr. Finley was very professional and knowledgeable about the services. I was amazed that you were about to get chocolate cocoa out of my carpet! I also liked that my house did not smell of chemicals when he was finished.
Tech spent a lot of time trying to get pet stains out of hall area and I'm sure he did a great job. However, there is still a small odor of pee now that carpet has dried.
Customer service was wonderful, and our specialists were extremely personable. The price, however, was steep for what he had done. We had two stains removed (a crayon drawing on a toy closet carpet, and a pet stain in another room) and we paid $175. (ball park figure).
It works well
Efficiency of the technician and the way my carpets look.
it was fast and the pet odor/ odor was noticeably gone! AMAZING!
We would like to have Dave to clean our carpets next time please!
Solution used to clean tile was very slippery after it dried. My cousin slipped and fell bruising her arm and knee.
So much stuff put on carpet for urine smell, took 2 days to dry.
Technician tried to tell stains would not come out of carpet. I went and got some over the counter product, sprayed it on, waited a few minutes and wiped it would a clean towel and the stain came out.
Tech was a nice guy but should have explained more and not try to tell me something that wasn't true.
Awesome technician and the cleaning job was amazing
The floor isn't wet & it's clean, the teck. are very nice
The technician was very professional and did his just quickly.
I just have one question about a stain that has come back. Whom do I contact.
On a follow up visit for spots that didn't come out originally or came up within the 30 day window, the technician left a yellow spot where there had not been one and the traffic pattern in the master bedroom was also yellow. The third technician was able to remove the spot and the traffic pattern yellowing after he secured a special solution from the main office. He said the water PH balance had not been correct on the second technician's visit. I was just grateful that the yellowing came up. However, perhaps there's something that the technicians can do to check the PH level so someone else doesn't have to have the same problem. Both the first and third technicians were very conscientious and took their time to do things right. As for the spots that I called Zerorez forthe second time, one didn't come up and the other area was better. We have no pets.
everything.
Mark was very professional, offered many options but we are under 12 month in replacing all our flooring so we did not need any upgrades.
Friendly and efficient service
Had the stairs cleaned but the tech did not use a brush to agitate the carpet - many spots still remain on the stairs. Main carpet looks great.