Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85457 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2016 — Rated 0 out of 10 by M.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   September 21, 2016 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, no residue. Friendly, competent, & knowledgeable technecians,

Report a concern   September 21, 2016 — Rated 7 out of 10 by A.Z. Zerorez Dallas/Ft. Worth
What could we do to improve?

Though the cleaner did a generally very good job, there was one item that needs to be done better.

He missed the edge of the stairs on several stairs. I know it was a lot of work, but this is pretty much the first thing you see on the stairs.

Link to photos:
http://imgur.com/a/DMPVw

Report a concern   September 21, 2016 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgeable, prompt, review work to be done and confirm pricing. End result is great!

Report a concern   September 21, 2016 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The flash treatment got out most of my pet stain (which I had doubts about initially).

Report a concern   September 21, 2016 — Rated 3 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet still has spots and feels stiff. I was expecting a better outcome, but, I realize that my son did not move the sofa to allow better access.

Report a concern   September 21, 2016 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was Awesome!

Report a concern   September 21, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great

Report a concern   September 21, 2016 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Earth friendley

Report a concern   September 21, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was explained clearly when I made the appointment. The technician was on time, and did a fantastic job. I am very happy.

Report a concern   September 21, 2016 — Rated 10 out of 10 by Laura Barnett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

efficient friendly

Report a concern   September 21, 2016 — Rated 7 out of 10 by J.A.C.S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

The bathroom tile has been sparkling in the past, and I was very disappointed in the cleaning this time.
We have had the bathroom floors cleaned 2-3 times and this time is not up to the past standard.

Report a concern   September 20, 2016 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, efficient, and informative technicians. Arrived on time and did a great job. And no sticky residue.

Report a concern   September 20, 2016 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet and grout is! My tile and grout look new!

Report a concern   September 20, 2016 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease in scheduling and the thorough job of the technicians. They always follow up to make sure you're 100% satisfied and if there is any issue no matter how small they follow up to address your concerns

Report a concern   September 20, 2016 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products produce clean rugs without odor. The technician, Michael was one of the best.
He explained everything and was very polite.

Report a concern   September 20, 2016 — Rated 10 out of 10 by Bonnie Manley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Qualified service people

Report a concern   September 20, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work.

Report a concern   September 20, 2016 — Rated 10 out of 10 by James Richmond Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth was great! Punctual, concise, informative. Very friendly and personable young man.

Report a concern   September 20, 2016 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mark was very professional and thorough. He explained each step to us carefully and listened to what we needed.

Report a concern   September 20, 2016 — Rated 0 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I called in to make an appointment and as a new customer I told the operator that I heard the ad on 98.7 KLUV with JODY in the Morning. I scheduled an appointment to have my carpets cleaned and they came out and cleaned my carpets and left without providing me with the special on the radio of a Free tile cleaning as well as a Brazilian Steakhouse Gift Card. I will be letting the radio know that they are false advertising for Zerorez as they were the reason I called Zerorez in the first place.

Report a concern   September 20, 2016 — Rated 10 out of 10 by Ravi Bkanth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service was awesome.

Report a concern   September 19, 2016 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guy cleaning was kind

Report a concern   September 19, 2016 — Rated 10 out of 10 by Gio Locatelli Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, timely, well priced, and excellent results.

Report a concern   September 19, 2016 — Rated 10 out of 10 by R.A.S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well, I had a RE-DO on Saturday. What a day and night difference. My carpet was dry in a few hours compared to 3 days the last time(last time it was saturated in water). The technician was very kind and knew I had had a very bad experience the last time and more than made up for the difference. I saw tools and equipment I hadn't seen before and it made a hugh difference. He actually seemed happy to be here and wanted to help.

Thanks Zerorez for stepping up and making a BAD WRONG---RIGHT! I am very pleased with the service and plan to use you all again in the near future.

Report a concern   September 19, 2016 — Rated 9 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time.

Report a concern   September 19, 2016 — Rated 10 out of 10 by Stella Myatt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, cleaning is excellent, no residual odor or residue. The Staff that came to do our carpets and kitchen tile was extremely professional, friendly. He took his time and was eager to satisfy our needs for a clean carpet and tiles. He even gave us tips that would help to keep our carpet looking clean.

Report a concern   September 19, 2016 — Rated 9 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, leaves offices with good aroma.
friendly employee and on time

Report a concern   September 19, 2016 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the concept of using treated WATER rather than solvents/detergents . . . but was particularly impressed by the ZeroreZ rep/tech, Eric Stoker, who was very professional and thoroughly conversant with the company and product . . . he is an excellent spokesperson for ZeroreZ . . . my thanks to him for a job well done

Report a concern   September 19, 2016 — Rated 9 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Generally very thorough and no chemical smell!


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