What our clients think of us!

I had my carpet cleaned as well as one of our very delicate Hanstens mattresses.

The technician took his time to do his job and he took attention to the small details, something other carpet cleaning companies have not done. Mostly everyone has attentive staff, but to have technicians who show they care by paying attention to the small things really makes a difference.

I was very happy with the service and I have recommended it ever since.

Thank you!

One bedroom with carpet stains pointed out to technician were not sufficiently cleaned. Stains remain the same as before cleaning.
We also had 580 sf of ceramic tile cleaned and sealed (100 sq free with special promotion). Most areas were satisfactorily cleaned, however after floors dried, dirty residue was found throughout the tiled areas. The total paid for this cleaning was $1,120.39. I am needless to say disappointed.
I can say the technician was very nice and considerate and arrived on time for the appointment. He however did not at any time during the cleaning wear the special "booties" over his shoes while he was inside the house.
We are also due a $50 Estilo Gaucho Gift certificate which we assume will be sent to us by mail.
Special Note, I am a long-time listener to Jody Dean at KLUV radio who advertises and highly recommends Zerorez on a continued basis. As a repeat Zerorez customer, these advertisements induced me to call again for cleaning services.

We also have a friend in our neighborhood who wanted us to recommend Zerorez, however based on this latest experience, we do not feel we can make that recommendation.
Thank you.
Name removed

I have had Dalworth clean my house before. I stopped using them after they brought in a very old and smoky truck that left my garage full of smoke as they were cleaning my house.

I switched to Zerorez because my husband had mentioned it. A friend had told him about it.

After the first service I was incredibly pleased. The technicians paid attention to the smallest detail and were cordial. The carpet was cleaner than it had been before and stayed clean for a while.

I have used them now also to clean out one of our very delicate Hanstens mattress. The job was done right.

I had a technician come out a to take care of some stains that had not gone away and he was great, took care of the stains and explained to me reasons and what to expect. He was cordial, knowledgeable and felt he really cared about my being pleased with the service. I was even more pleased that he was Hispanic, like me.

Thank you and I appreciate your services!

service was awesome, our carpet look very nice and clean

Not sure if it's just the carpet or the cleaning method but the spots were still visible the next day.

Took over 5 days to dry. Still waiting on my refund of 20% since he did not give me when he gave me my total. If I do not hear some back by today I will cal the Bibb.

very professional service, however, I did not receive my $50 steakhouse certificate or card, whichever it was.

Very professional.

The attention to detail

The sales person, Roderick, was very professional in explaining the process of the cleaning product and service. It was informational without being condescending or overly-familiar.

A lot pricier than advertised. I just felt like I was getting robbed the whole time.

Service was great! Edwin Garza did a wonderful job explaining the process and I like that he was able to show us a before and after viewing of the carpet before he proceeded. I will very highly recommend Zerores! I'm very satisfied!

The carpets were very well cleaned. The tech was very professional and explained all services.

Very good at scheduling clients. Great at getting carpets really clean.

I like the fact zerorez does not use chemicals. Technician was very nice.

Jimmy was very nice, explained everything and used protection on our corners and wore shoe covers to not bring in more grime to our home. Thank you for sending him - he's great!

The tech did a great job in cleaning my carpet. It looks like new again after 11 years.

Fast service with great results

Very professional. Excellent job.
Very happy customer.

On time and completed the job in a timely and professional manner. Technician did his very best to get carpets clean.

Not as deep cleaned as we expected. Tile cleaning service didn't clean the tile very well.

Zerorez was late arriving for scheduled appointment. I scheduled between 10-12 but technician arrived at 12:45. I did receive a call letting me know but I still hadn't planned for such a late appointment. I had other things planned for the afternoon so I was a bit anxious for the technician to leave so I forgot to ask for (and the technician didn't offer) my free tile cleaning and the Estilo Gaucho gift card. Additionally, although some areas did look better, others looked worse after the carpets finished drying. In fact some new ones seemed to appear. Im not sure what that's about.

The ZeroRez process left my carpets clean and fluffy with no sticky residue. When the previous owner moved out, I found ugly stains in the living room carpet and was concerned they wouldn't come up. I'm happy to report that after your technician pretreated and cleaned those stains, they are gone. Thank you so much and I will be recommending you to my friends!

service was outstanding. the carpets are really clean.

I like the end result, the knowledgable service tech and how fast we were scheduled.

Cleaner, thorough

Service tech explained was very kind and professional. Carpet and floors look great.

On time, carpet looks better, people on phone were very helpful. technician was very good, polite, listened to what I wanted, didn't try to sell me any extras.

Late two times to the schedule time and the tech was really rude.

The ability to remove red wine stains and the carpet looks like new.