What our clients think of us!

The service was awesome, friendly and very professional!

Technician did the best he could with our old carpet.

1st person arrived 45 minutes before my 3:00-5:00 appointment time, I advised him I was not ready. I was vacuuming after the movers were 3 1/2 hours late moving the majority of furniture out of bedroom. The man shrugged his shoulders, said he would wait.
I finished vacuuming, moving the bed around 2:45, the 1st person had left, I thought he probably went to take a break, it's hot out...so I called so he would know I was ready when he was. I spoke with Fernando , who said 1st person waited 30 minutes and had moved on.
Fernando said he could get someone else out possibly later after placing me on hold , probably trying to figure out what was going on.
2nd person arrived to clean carpet, Antonio who did an excellent job.

Couldn't ask for a better experience. the technicianTacori knew exactly what to do to get the job done perfectly and efficiently. Great service!

Great tech and our carpets always look wonderful.

Shane came out and was very informative and thorough with his work. Our carpet and tile looks wonderful. He also cleaned our couches and we are very glad for the service. We need to better understand the $150 protection plan that was offered. We purchased it, but we need to know what that covers. How long does it last? Is there a service fee if someone has to come back out and assist?

very professional and did a great job

Everything is great! The carpets look brand new and the hardwoods feel like they were just installed yesterday. The house has never been so clean! If you have pets getting the upholstery cleaned is a MUST!

Mario was great and went above and beyond!

*On time *professional *quality work/result

Technician very professionl. Treats your home & carpet with th utmost care.

It took 30 minutes to clean 3 rooms of carpet. I was expecting it to take 2 hours! As a mom of 4 very young children, scheduling an appointment like that usually really interrupts our day. I'm so happy to know that we can get our carpets consistently cleaned and it's not a huge ordeal!

Ease of scheduling and quick to accommodate. Expert service and cleanliness after job completion. Explaining of all services before and after. Courteous technician.

They do Great Job of making my carpets look like New......like when it was installed several years ago..Since I got the new carpet installed Zero is the only company that has cleaned it!!!!

When a mistake is made on the technician end a compensation that appears to be more of a compensation would be greatly appreciated. I paid for 4 rooms at $99, a water hose broke all over my custom granite kitchen counters and floors. Although the technician was VERY NICE, the product in the water left film over my counters. We understand accidents happen and offering reduce my price to 3 rooms for $99 & 10% off & to come back out on a different day to complete the room that was initially scheduled for the same price is not a great customer appreciation or let me assist with the additional cost your family will be out of to get your counters cleaned!

service was great

Jesse did an amazing job! He really listened and ensured amazing results. We will be hiring him again.

Your technician did a terrible job. My carpets are still dirty. We will never use you guys ever again or recommend you.

William did an outstanding job. He removed stains the last person couldn't get out. I asked him to clean the tile in the shower and he gave me a price and he did the job. It looks like new. He used protectors on each corner where he pulled the hose. No paint chips. You have a winner with William.

Courteous, kind, smart and well-trained gentleman provided our care.

Great service. Filthy old spots have been removed!

Service was super wonderful and we appreciate the time! They were super thorough with their explanations

We were long-time Zerorez customers in Minnesota before we moved to Texas last fall. I was very impressed by Joe's work and his positive attitude of service on a miserably hot day. And the rugs look great!!

1. Don't use chemicals.
2. Always do a great job.
3. Carpets dry quickly.
4. Easy to schedule.
5. Always professional technician.

its fast and no chemicals used

Punctual and thorough.

All went well. Easy scheduling and on time for appointment!

We recieved a hurried job there is a buffer pad circle in our floor. There is splatter circles in the floor where wax was not spread. There is places under an open door that has no wax. The wax manufacturer recommends 4 to 5 layers of wax for an ideal job. There is splatter blotched wax in the men’s room with hair in the wax around the toilet. It’s been 10 years since the floors were done. It took 5 hours to move furniture. And still got a 45 percent or less job.

Very prompt. Did a good job with service and kept me informed on what they were seeing and how to upkeep carpet.

Great job!!!