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based on 83378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The company should furnish taller ladders to the technicians so they can clean lint from outside dryer vent. This was no fault of the technician. I feel like the job was not fully completed.
Rug seems clean and nice guy came to do the work.
I like the fact that you inspect and give me an honest expectation being that the carpet is old. Jesse did a great job and I will continue to use Zerorez when you have a special
Perfect job, professional.
Friendly, prompt and efficient service professional. The employee did a great job with the carpet cleaning.
Carpets are clean in very little time.
They're not to wet so they dry pretty quickly. Staff have always been very friendly. What else do I want 🤔.
It was easy to schedule. Service was fast and courteous.
I like the results of the carpet cleaning. My white carpet looks almost new now that the normal discoloration from walking on it has been removed. I also like that there is no residue from soap left on the carpet.
Your techs are very informative as well as friendly. I love how my carpet looks and feels after it has been cleaned.
D'Angelo did an EXCELLENT job in cleaning my carpet Tuesday morning. Thank you D'Angelo. :)
Gabriel did a great job for Zerorez at our home. He was professional, courteous and friendly. We will definitely call Zerorez again for our next carpet and rug cleaning.
It was more expensive than I was told.
Verrrry good!! Turned my embarrassing looking floors into a New House’s floors!!
Pleasant service person, carpets look great.
The carpets in the rent house I’m moving out of look great!!
No one is worth a 10. There is always somewhere we can all improve.
No residue and soft carpets. On time every time.
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Keep up the good work
I got my carpets cleaned, and asked if you all clean tiles and grout. I was charged $100 and it looks no better actually it looks worse than it did before the cleaning. I called to get a refund and was told that they don’t do refunds that they can send someone else out to clean, talk about horrible customer service. Charging $100 for a 3 x 4 laundry room tile where the customer wasn’t satisfied is ridiculous especially considering my total bill was over 600. I will never use your company again and make sure to tell everyone I know about the service I received.
Always a great job. I feel like my carpet is so much cleaner
Z
Easy to work with, good results
Excellent cleaning skills, affordable prices, very dependable
Quick and easy to do business with.
Your technician was friendly, thorough and fast. The carpets are nice and clean and I would definitely use Zerorez again.
You advertised 3 rooms and a hallway for $109.00. The cleaner did not have to move any furniture, did a good job, then charged me more than $200.00 for doing a short hallway, a dining room less than 200 square feet, and a living room of about 220 square feet, but no other rooms.Because he did a good job, I gave him a $20 tip. Later I called one of your customer service ladies regarding the fee and she said the fee was correct. If I ever use your service again, I will have the cleaner measure all of the rooms, write out the fee, and then I will decide whether or not I will let him do the job.
My carpets look and feel amazing again.
You did a Very Good job, Will always use you, Very Pleased,very nice and always do a wonderful job. Thank You, the Stovers., Fort Worth
My carpets look great. Javier was friendly, professional and efficient. He was respectful of my home, was careful to clean around the furniture that couldn't be moved and helped me move what could. I am very pleased and will use your services again.