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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very friendly and helpful. Great guy!!
My husband and i were so very amazed at soft the carpet felt!! And looked so clean!! The young man who did this marvelous job was very professional, helpful in answering my questions and just a real nice guy. The grout looked great!! Please let me know when you have a special on grout cleaning as I would like to get more done. Thank you so very much!!
I am not sure what you are using to clean because the dirt and spots were NOT removed. My house does not have pets or small children , therefore our carpets are not heavily soiled.
The tech was very nice, but I will be calling you to discuss the problem.
No residue. Ease of scheduling
The technician was very professional, explained each step he was completing, informed me what to expect as far as recurring stains and moved some small furniture items. He also called the office to see if I could get one of the promotional deals that were out at the time. I did! Thank You.
We have asked for a e-mail receipt and it never happened.
the process seems thorough....
The service this time was very poor. One room was not cleaned at all. The other two rooms were barely cleaned.
Friendly and helpful staff.
no soap residue
Great customer service and the carpet always comes clean with all stains removed, no matter the severity.
No residue and no lingering smell. Just fresh and clean.
In more ways than you can imagine. Very disappointed in the customer service. Had used the company a few times before and was never considered a hugh bother. I thought I was the customer and you're doing me a service in which I am paying for. Will think twice before ever using again.
Clean and efficient
The carpet is always fresh and clean when you finish.
Serviceman was professional, friendly and helpful.
Dave Thomas- went above & beyond to help us with our needs. He was able to get our carpets back to new condition.
The carpets were cleaned very well ina short time. The price was affordable. There was great customer service. They were able to come out the same day i placed the order.
We paid over $1300.00 for special enzyme treatment
and our carpet still wreaks of pet urine in the upstairs
and in our closet.
I'm very upset.
I will be calling first thing Monday morning. I want
someone to come back out. We paid an absorbent amount of money
For a bismal result!
The technition was very concerned with my satisfaction.
Chemical free and great service
The Tech's explained everything they were doing. They did a great job, were professional and worked quickly and efficiently
The service was exactly what was described and there were no hidden costs. Always appreciated. My carpets look great!
The serviceman was great -- very nice, did a good and very thorough job w/o trying to sell a lot of extra stuff. I have recommended Zerorez to several people. I particularly like the clean feel/smell (not like scented -- just clean)after the job is complete.
The fact that you do not use chemicals or soap so there is no soap residue left to attract dirt
Every time we have you to clean carpets they look new.
The whole being "green" concept.
I'm not sure if I am correct with my concern. I used to be in the carpet cleaning and I have recommended y'all to past customers and others that I know. However I watched this time and saw the gentlemen pre spraying then with the wand make one pass with the vacuum and only make one pass with the water. I would like to know if one pass is suffecient in getting the carpet clean or should it have been at least 2 wash passes before the vacuum passes?
Thank you for asking.
First name removed Schwartz
Fast, efficient and friendly. Somewhat expensive but worth the extra few dollars.

No chemicals for cleaning