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based on 85457 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very polite and did a great job. We are very pleased with the results.
Courtesy and professional service.
Good results and friendly service
I do not think the technician cleaned the carpet in the master closet. After it dried, the carpet had dark streaks where the dirt was spread around.
Called for follow up call
.
No residue
Our dog had acted out in anger in quite a few places. We were considering replacing our carpet but thought we would have it cleaned one final time. I liked the idea of Zerorez not using chemicals. And guess what- our carpet looks fantastic! He was able to clean more than the 2 previous services. It makes a big difference!
Very quick service and addressed my problem
The people and the products are the best!
He did a great job
Quick and easy, did a great job!
The representative has always been helpful and courteous.Very respectable to my wife and I.We are always happy with the job that you provide.
The technician was very nice and did a good job
I just didn't care for how wet the carpet stayed for about 8 hours .... I like everything else - the man that came , the process itself ... But for $136 dollars for 2 full rooms and a small section of a room and a hall - I would have like to be able to put furniture back before the next day. He left at 10:55 am and my floors were still wet at 9 pm.
Great Customer Service. Great original cleaning and outstanding follow up on completing a few minor issues - stains which were then completely taken removed. Thanks
Very professional and accommodating. Technician was thorough, and did a great job!
Your technician was amazing! He was very knowledgeable about the products and what my needs required to complete the job satisfactorily. I put him under a ton of pressure by telling him that I was selling my house and had a showing at 6:00pm. He immediately got down to business and went to work. He was very kind and listened to everything that I said.
Everything!
The gentleman that provided our services was exceptional. He was kind, courteous and professional. The carpet actually looked better this time than it did the last time Zerorez was here to clean it.
We chose Zerorez because Jody Dean and Rebecca have talked so much about you. And I'm glad we took their advice.
Our white carpet is 15 years old and was quite dirty, especially in the traffic area. I could not believe how clean it came out. Luis did a great job!! And he was very professional. Thank you Zerorez. We have recommended you to several people already.
Robbyne Tommasi
chemical free
3 of the 4 technicians have been excellent
Nice
Did a good, professional job.
How clean it got out carpet and how careful the technician was in the house.
I will only use green cleaning in my house, & your Tech. guy was Great!
How good my carpet looked after he finished.
Cleaning capability
I have infant nieces and nephews, and we were able to put them on the floor without blankets without worrying about chemical residue.
Professional and friendly
I like your committment to the satisfaction of the customer. You listened when I said more of the stains will come out of the carpet, and they did. I looks so much better; at least 80% better. I thank you so much for the re-wash.
I was also very impressed and thankful of the 2nd quality control zero-rez employee since he was the one who did the re-do, and informed me of so many small facts that I never knew about carpet and maintaining its cleanliness.