What our clients think of us!

Very professional staff and competitive prices

Too costly -

No soap and the carpet smells so clean, not chemical.

Good communication with scheduling, reminder calls. Arrived on time and got right to work. Jim & I were very impressed the our technician, Seth Smith. He was very pleasant, professional and did an awesome job on our carpets.

Great customer service from Michael Kelly. He got our carpets looking brand new.

I felt like Frankie did a very thorough job. He was polite and professional.

Rep was very knowledged. I felt I could trust him and the process. I will always suggest ZeroRez for anyone's carpet. It was a beautiful job

The service person, Fred Vines, is a total professional and would welcome him back to my home.

I had my carpets cleaned on A Friday morning, left the house on Saturday and when I got back late that afternoon they were still so wet I called CS. No one came out until Monday He took water out and sprayed like they do for a flood. Tuesday evening my carpets were dry! This means I was without over half of my house for 5 days. Also, when I called CS I told her I did not get my 20% off from my coupon and she said she would issue the refund. Never did get the free tile cleaned. I think I should get more than my 20% off coupon. Thank You.

Service tech was very knowledgeable and businesslike.

Timely, punctual, allergy friendly.

carpet cleaning, tile cleaning

Dries quickly, light and clean smell that is not like perfume, and no soap residue

Finely was very courteous and professional but I can still see stains in the carpet. it was still wet when I left Monday evening so I will check it again when I return on Friday. it may need for complete stain removing. Finely showed me only two small areas that had pet urine and that is not where I was still seeing stains. hopefully after it is completely dry it will look better.

Second service better thank

I was impressed that I could schedule a cleaning the same day I called. The technician was very efficient and knowledgeable. We had a good result.

I was led to believe that the treatment would fix the issues in my front room. I was not given the statistics that the Quality Manager gave at his visit.90% effective isn't enough to to spend $481 on, I'm sorry.

pleasant helpful staff on phone and in the home.Professional and reliable.Your business was recommended to me by a neighbor,have used your carpet cleaning service 3-4 times & have recommended you to someone else this week,before Cesar did my house.

Services: called on Friday and service was conducted the following Monday; service by individual was excellent and fast as well

Product: carpets look brand new! I'm anxious to see how long the carpet sealer lasts.

so worth the time and provides excellent service

The service was considerably more expensive than most of your competitors.

Plus, I wanted my carpet cleaned and NOT being sold every 5 minutes. I understand that companies need to sell their product, but what started being a $160 bill ended up being a $265 bill, plus they were trying to sell me another $400 worth of services....

The technician that came out on 8/22 was awesome. The first time wasn't so good, but glad I have Zerorez a second chance.

Very nice techs and cleaned my carpet great

Great friendly customer service and tech along with making my old berber carpet look fresh and clean

The carpet is always so soft and clean after the treatment.

Darwin Harrison did an outstanding job
I have already referred 2 people to us him and your company

I think your techs should have the gift cards/ or promotional gifts available to give to your customers once the appointment is over and not have your customer wait 4-6weeks for them.

easy to make the appointment or change if needed

Your reliability and all your professionals that clean our carpet.

Carpet looks good and feels softer.