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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The products are superior and the technicians are professional, knowledgeable, and personal. It's a pleasure to have them in our home.
The carpets looked and felt clean, they did not crunch when we walked on them. I would recommend the carpet cleaning, but I had an ottoman done as well, but that didn't come out as clean.
Excellent job. Courteous staff.
No harsh detergents.
Quick and the techs were very professional and on time.
The technician was prompt, well-kept, friendly, and polite.
I've used you before the carpet is just so much better when zerorez cleans the carpet.
Our carpet repair was done by someone who knew what to do. We're very pleased with the results
Very pleased and the man who came to do the service was nice and professional. I liked him a lot!!! My sofa looks great.
On time, professional, did great job
Very efficient and thorough. A reasonably short drying period.
Professional, fast, effective, knowledgeable...the tech who came went above and beyond to achieve better than expected results. Customer service was stellar from the beginning! Cordial and efficient, even managed to get me in the same day, due to a cancellation and fantastic communication between dispatch and the service rep on the phone! Couldn't be more impressed by my experience with a company.
Kyle was very helpful and did a great job.
Richardo was great, will request him for next appointment.
Love your process and the fact that it doesn't leave a residue on the carpet.
Your process doesn't leave a residue on the carpet.
First the guy that came to our house never even had to move any furniture, my husband cleared the way for him by removing all of the furniture from our living room into the kitchen. We requested that our living room, hallway and dining room be cleaned. We have a dog...we were expecting the guy to take extra care for that reason alone. He was in and out in approximately 20 minutes. There was still two canisters of hair that I vacuumed up a day after it was all dry. There was a black ring all the way around the room...and I feel like we paid $117 for something I should not have. We actually own a policy with One Guard Home Warranty that we did not use because of all the "great things" we hear on KLUV about you. I could have had a regular ole carpet guy there for $69. I was on my way out of the country when I had the carpet cleaned...I thought I would come home to a beautiful carpet and home. I'll just have to say, it didn't go as planned. It bothered me the whole time I was gone, that I didn't call and complain, so I did so when I returned. The young gal on the phone took my complaint and that was the end of it. If I would have seen this survey a long time ago, I would have just done the survey. Calling wasted my time.
Great service! Fantastic
job!!
Does an excellent job of cleaning. Service was excellent.
friendly, timely, and an excellent product
The dark areas immediately re-appeared once the carpet dried. The staff and 100% great in all areas
Very capable and personable service people. Mark did a great job!
My carpet was restored to like new condition in the front of the house. I didn't think it was possible after what my daughters dog did to it. Thanks!
clean carpet
Environmental friendly and safe for the pets. So far very happy with the service.
Joseph was friendly and knowledgeable.
Great Customer Service, fair prices, excellent cleaning.
Your product really gets tough stains out of the carpet.
Good results. Carpets look great. Tech was very friendly and professional.
Prompt service and environmental friendly