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based on 85457 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pet friendly carpet cleaning. Carpet buffer/fluffer allows deeper cleaning.
Always on time and polite.
Cleaned carpet good, friendly representative & was quick.
Pricing
Good job
They definitely worked!
Aaron was great......Answered all of our questions and was very respectful. Did a great job.
Easy and quick to schedule. Good pricing!
When my initial rug cleaning did not get out 2 of the spots I was concerned about, they sent a quality control rep back to my house to retreat for FREE. He was able to completely get the stains out! I am very happy with ZeroRez and will use them again.
Friendly service and thorough job
Jose Vasquez was our technician. He was professional, courteous and kind. He took the time to explain what the services were that would best serve our needs. Our carpets have never been so clean or smelled so much better!
The first time we used zerorez I saw a massive difference when the carpet was cleaned.
The last two times I did not notice a difference. Granted the carpet has aged, but we
should have noticed a difference. The technician chipped the side of the tub and did
not tell anyone.
Supposedly no chemicals
Robert, my technician, was very professional and my carpets were cleaned really well!
Friendly technician and great service. My carpets look great!! :-)
friendly, competent techs, carpets are much cleaner and smell better, carpets seem to dry more quickly
Dave did an outstanding job! Took a lot of time to get our carpets looking great. He went beyond the call of duty!!
No residue left in the carpet. The technician was extremely polite and personable. I like that they wear the booties and use the cones to prevent damage to walls and furniture.
The technician did a great job!
Pet and people safe. Very nice service people. Excellent prep and clean service. Very accommodating. Do what they say and say what they do. Very neat work.
Super friendly at time of booking and service. Explained all to me on the phone, called before arrival, and very friendly during cleaning
fast, efficient, dries quickly, excellent technician (Michael Ramirez)
I especially like that no chemicals are used.
An outstanding job all around, They were on time, staff was polite and efficient, and Zerorez process did an excellent job cleaning our carpets.
The follow up after it wasn't done right the first time.
You did a great job. Thank you
Very professional
It would have been nice to know ahead of time that the Tile Cleaning Cost was more than 100 % over the
cost of the total house. Comparing this cost to that of firms that clean tile only it is a bit of a stretch.
The final note added that I was advised of dog urine in house. Our dog does not urinate in the house.
This was absurd.
It was quick & dried fast. The cost for cleaning a synthetic 5 x 8 rug was outrageous, in my opinion. It was $60 as opposed to $29 for an entire room. If the rag haven't been so dirty I would have skipped it. The next time I get my rugs cleaned I will probably go with someone locally.
Time will tell about your product, still evaluating. Rating is based on the tech who did the service. Very professional. Outstanding. Went the extra mile.
Environmental friendly, fair price, professional employees, did a fantastic job of getting carpet clean