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based on 85457 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That when it didn't get done right the first time a supervisor came. He redid the job and everything looks 100% better. Thank you!
The carpet was completely cleaned and even the stains I thought could not be cleaned up were gone.
Excellent results and friendly personnel
The technician did a great job. He was professional, friendly and diligent. He explain the pricing before starting the work to confirm it met our expectations. We are very pleased with his service.
It was quick and done professionally by a very good young man
The technician was very nice and helpful, he wasn't pushy with extra sales, and he did a wonderful job.
Everything stated in the ads is true! Safe, odorless, transformative,
Good cleaning product used.
Our service provider did a good job and was very polite and professional
What I like about Zerorez is there Straightforward way of cleaning; They show up on time & ready to work with a 30min call a head & 2hr window we did not have to take off the a full day just to get the carpets cleaned. Our tech got to work right away helping us understand the process & what we could expect. We love the use of Empowered water(No soap needed),BrushPro(Helps lift dirt and fluff carpet) & Overall Service Guarantee included in the price. They were On time, Clean, Polite & Professional paying extra attention to the areas that needed it most & doing an overall Excellent job! We Highly Recommend Zerorez & will use their services in the future. Thanks again for your hard work, honest customer service & GREAT LOOKING CLEAN CARPET!!
Paul provided great service and living room carpet looking amazing
Techs are always courteous and try to get out old or new stains. Like that my 14 year old carpet feels like new when you leave after it dries.
the actual work by the technician. The dispatch and inter communications in the office are very bad.
It is the most effective way of removing pet stains. My carpet is clean and smells fresh.
There was still dirt left on my area rug after the cleaning. I got a white rag and some mild detergent and dabbed at one area that appeared to still be dingy, and the rag came up soiled. I didn't feel like it was a thorough enough cleaning.
No chemicals used. The tech did a great job!!
Our technician, Robert, was very professional and courteous. He even showed me the dirty water after cleaning the carpets!
I had very bad grease stains in my carpet and the technician did a great job of getting them all out. I was very impressed! He is the best technician that has ever cleaned my carpet and showed pride in his work.
They work and our home looks great!
It is done right the first time.
Your technicians are professional and dependable. Zerorez always does a great job. I highly recommend your services.
Seth was very professional and took his time to explain the process to me (as a first time customer). He also gave us quotes on other items we could utilize Zerorez for in the future. Our carpet looks great! Will definitely use you all again. Thank you!
he did a great job,was on time and a real nice guy.
Associates are friendly, timely and I can always count on Consistence and timly service.
First name removed~
professional and detail oriented.
Carpets were very clean and tech worked quickly!
The carpets look new again! Very friendly personnel and they are conscious to clean everything the correct way.
Some stains reappeared after the carpet was dry, even though it looked great when the technician left. Also, the technician moved my furniture onto a wooden floor, scraping the heck out of my floor. Again, this is something I didn't see until the next day when we moved the furniture back onto the carpet. Live and learn...next time I will move all of the furniture myself.
The technician was on time and very courteous, service was completed in a timely manner.
I like that you do not use chemicals. My Service Tech was very Nice and showed up on time and left in a timely matter.