Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly staff, excellent work.

Report a concern   September 7, 2016 — Rated 10 out of 10 by S.M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used and recommended your service for over 10 years. No problems

Report a concern   September 7, 2016 — Rated 9 out of 10 by Mike Gillespy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love Zerorez and gave it as a housewarming gift to our son for his new house.

Report a concern   September 7, 2016 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was wonderful!

Report a concern   September 7, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, thorough, and informative service was provided for me.

Report a concern   September 7, 2016 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals

Report a concern   September 7, 2016 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response to my appointment request. The technician was excellent.

Report a concern   September 7, 2016 — Rated 8 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Maybe be more upfront about potential higher rates due to badly stained carpets. Some customers think "wow, $33 a room is great !", but then come to find out that the charges are greater due to the condition of the carpet

Report a concern   September 6, 2016 — Rated 10 out of 10 by Michelle E King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris and Eric did an outstanding job on our carpet. They were on time, explained what they would be doing, were efficient and did a great job. Our carpet looks and smells great. They represent Zerorez very well.

Report a concern   September 6, 2016 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism, On Time Service, Fast Dry Time, Excellent Customer Service

Report a concern   September 6, 2016 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product is clean and the service was fantastic. Prompt, cordial and very proficient!Excellent tile cleaning!!

Report a concern   September 6, 2016 — Rated 10 out of 10 by Andrea Timms Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I called ZEROREZ on short notice. Got the date I requested. Tech prompt and did a great job on the carpet. I told him I did not think it would clean well and that I was thinking about replacement. He assured me that carpet still had years of life and could be cleaned. I was very pleased. Told me I would be able to walk on it in a few hours and we were. Thanks to Chris and his partner for their patience with me.

Report a concern   September 6, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Notice before the tech came. He was right on time. Very professional and hard working. He did a great job.

Report a concern   September 6, 2016 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

prompt, curteous, efficient, quick drying and just feels 'fresh' ;-)

Report a concern   September 6, 2016 — Rated 0 out of 10 by C.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The spots were not removed from our carpet, and I do not think y
He took the time to really clean our carpet.

Report a concern   September 6, 2016 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The convenience of working with your staff and the quality of your service.

Report a concern   September 6, 2016 — Rated 10 out of 10 by Stephanie Pennington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jimmy thoroughly explained the process. I like the fact that there was no chemical smell afterwards.

Report a concern   September 6, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who did this work did a very good job and had a great personality. I would use only him in the future.

Report a concern   September 6, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

LOVED our technician!!! The grout looks GREAT!!!

Report a concern   September 6, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets and floors smelled clean.

Report a concern   September 6, 2016 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians who know how to clean carpet and tile.

Report a concern   September 6, 2016 — Rated 8 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet cleaning is great and the technicians are always wonderful. The tile cleaning wasn't as good as I would have liked and have experienced with other companies. The grout didn't come very clean.

Report a concern   September 6, 2016 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

efficient
great results
no chemicals

Report a concern   September 5, 2016 — Rated 7 out of 10 by S.A.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had a large water stain on our carpet that seemed to have disappeared when the cleaning was first done, but once it dried, the stain became visible again. That may not be ZeroRez's "fault" but maybe the area shoudl have been given extra attention, gone over more than once? Hard to know, but we still have the stain....

Report a concern   September 5, 2016 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective efficient, friendly service

Report a concern   September 5, 2016 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that cleaned our carpet was very friendly, polite, and professional. He explained everything to us and made sure that we were happy with the results of the carpet cleaning. He did a great job! It was a very positive experience!

Report a concern   September 5, 2016 — Rated 10 out of 10 by David Daniel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did an excellent job. The carpet looks like new. He was very friendly, helpful, courteous and professional. Thank you.

Report a concern   September 5, 2016 — Rated 0 out of 10 by G.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The man who came her damaged the trim in a few areas. obviously very careless. . He also did not clean my carpeting. The reason why I zeroes is to do one job and that was to clean the spots off that carpeting. and clean the entire carpet. Neither happened efficiently. Coulee spots are still there. He also hoped one of the door stop pads off and I have no clue where it is. The supervisor should come her to 6836 Cousteau Court to view the incompetence and damage. Also I would like a full refund and reimbursement for the damaged trim. G Last name removed
6836 Cousteau Court, Plano TX 75024. WHAT A HUGE DISAPPOINTMENT! I ALSO NEED REIMBURSEMENT FOR THE HOURS LOST AT MY JOB. G. Last name removed

Report a concern   September 5, 2016 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were very knowledgeable and hard workers. Came in time window promised. Great job and results!

Report a concern   September 5, 2016 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets my floors clean


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